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Standard/Extra Users , All Regions
Getting Care Quickly
2003
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait More than 15 Minutes Past Appointment
Benchmark 83 78 84 63
CONUS MHS 87 81 85 62
Region 1 88 81 89 69
Region 2 86 77 82 59
Region 3 86 82 81 55
Region 4 89 83 84 61
Region 5 89 85 86 65
Region 6 89 82 91 58
Region 7/8 88 83 87 68
Region 9 74 71 79 56
Region 10 83 74 *** 57
Region 11 87 78 90 66
Region 12 *** 62 *** 68
Europe 81 68 96 44
Asia 76 54 49 72
Latin America *** *** *** ***
Alaska *** *** *** ***
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
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