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Standard/Extra Users , All Regions
Courteous and Helpful Office Staff
2003
  Courteous and Respectful Helpful
Benchmark 93 88
CONUS MHS 95 90
Region 1 96 89
Region 2 94 91
Region 3 96 90
Region 4 95 89
Region 5 98 94
Region 6 96 90
Region 7/8 93 90
Region 9 95 84
Region 10 91 81
Region 11 96 96
Region 12 81 79
Europe 94 95
Asia 71 84
Latin America *** ***
Alaska *** ***
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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