Standard/Extra Users , Courteous and Helpful Office Staff, All Regions


Standard/Extra Users , All Regions Courteous and Helpful Office Staff
	2001	2002	2003	Trend
Benchmark	90	90	90	0
CONUS MHS	91	91	93	2
Region 1	93	92	92	-1
Region 2	89	92	92	3
Region 3	90	91	93	3
Region 4	91	90	92	1
Region 5	92	93	96	4
Region 6	88	87	93	5
Region 7/8	92	92	92	-0
Region 9	89	90	89	0
Region 10	92	85	86	-6
Region 11	93	93	96	3
Region 12	82	92	80	-2
Europe	89	96	95	6
Asia	94	93	77	-16
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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