Standard/Extra Users , Claims Processing , All Regions


Standard/Extra Users , All Regions Claims Processing
	2001	2002	2003	Trend
Benchmark	83	83	83	0
CONUS MHS	74	81	82	8
Region 1	73	79	82	9
Region 2	80	81	82	2
Region 3	77	84	82	5
Region 4	69	86	84	15
Region 5	71	80	81	9
Region 6	74	83	84	10
Region 7/8	71	75	81	10
Region 9	80	92	82	3
Region 10	71	*******	77	7
Region 11	68	80	80	12
Region 12	61	*******	*******	*******
Europe	82	76	73	-9
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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