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Active Duty , All Regions
Getting Care Quickly
2003
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait More than 15 Minutes Past Appointment
Benchmark 83 78 84 63
CONUS MHS 68 66 72 63
Region 1 69 67 76 65
Region 2 63 62 60 60
Region 3 69 69 74 65
Region 4 68 67 76 57
Region 5 64 64 71 58
Region 6 65 66 70 59
Region 7/8 72 71 74 71
Region 9 74 61 79 61
Region 10 78 66 77 71
Region 11 66 66 74 71
Region 12 68 69 72 68
Europe 73 69 78 65
Asia 67 63 73 65
Latin America 74 64 *** 54
Alaska 77 73 75 71
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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 Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
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