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Active Duty , Region 1 Courteous and Helpful Office Staff |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| CONUS MHS | 85 | 86 | 85 | -0 |
| Region 1 | 87 | 88 | 84 | -3 |
| 305th Med Grp-McGuire | 89 | 88 | 86 | -3 |
| 436th Med Grp-Dover | 91 | 89 | 90 | -1 |
| 66th Med Grp-Hanscom | 93 | 82 | 87 | -6 |
| 89th Med Grp-Andrews | 90 | 83 | 86 | -3 |
| Dewitt ACH | 86 | 89 | 79 | -6 |
| Guthrie AHC | 85 | 84 | 81 | -4 |
| Keller ACH | 88 | 84 | 93 | 5 |
| Kimbrough ACC-Ft Meade | 84 | 87 | 84 | 0 |
| NACC Groton | 85 | 91 | 81 | -5 |
| NACC Newport | 93 | 90 | 88 | -5 |
| NACC Portsmouth NH | 94 | 90 | 93 | -1 |
| NMCL Quantico | 84 | 82 | 84 | 0 |
| NNMC Bethesda | 87 | 85 | 79 | -8 |
| Out of Catchment Region 01 | 82 | 99 | 83 | 1 |
| Walter Reed AMC | 86 | 80 | 80 | -6 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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