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Active Duty , Region 11 Customer Service 2003 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 59 | 59 |
| CONUS MHS | 47 | 48 | 44 |
| Region 11 | 56 | 56 | 49 |
| 92nd Med Grp-Fairchild | *** | 52 | 48 |
| Madigan AMC | *** | 67 | 40 |
| NH Bremerton | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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