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Active Duty , Region 12 Customer Service |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 57 | 57 | 58 | 0 |
| CONUS MHS | 42 | 45 | 47 | 5 |
| Region 12 | 49 | 49 | 51 | 2 |
| 15th Med Grp-Hickam | 44 | 54 | 47 | 3 |
| NMCL Pearl Harbor | 52 | 57 | *** | *** |
| Tripler AMC | 54 | 43 | *** | *** |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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