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Active Duty , Region 12 Claims Processing 2003 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 81 | 85 |
| CONUS MHS | 75 | 78 |
| Region 12 | 78 | 81 |
| 15th Med Grp-Hickam | 74 | 81 |
| NMCL Pearl Harbor | *** | *** |
| Tripler AMC | *** | *** |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||
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