Active Duty , 2003 Composite Scores, Europe


Active Duty , Europe 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	70	66	67	85	84	47	77	44	50	58	62	85
Europe	73	69	71	87	86	57	81	49	52	57	58	86
48th Med Grp-Lakenheath	72	74	73	90	86	*******	*******	49	49	45	65	88
52nd Med Grp-Spangdahlem	77	75	79	88	91	49	84	56	64	64	62	91
86th Med Grp-Ramstein	74	74	76	92	88	56	67	53	57	51	65	89
Heidelberg Meddac	69	67	66	87	82	*******	*******	43	48	58	60	84
Landstuhl Regional Medcen	69	65	64	85	83	45	83	50	50	44	63	84
Wuerzburg Meddac	70	64	67	84	89	*******	*******	48	51	68	52	83
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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