Active Duty , 2003 Composite Scores, Asia


Active Duty , Asia 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	70	66	67	85	84	47	77	44	50	58	62	85
Asia	69	66	67	86	84	56	66	44	49	57	54	84
121st Gen Hosp-Seoul	63	59	58	81	82	47	59	36	45	44	58	80
18th Med Grp-Kadena AB	74	74	76	91	94	*******	*******	53	57	51	*******	85
374th Med Grp-Yokota AB	75	75	75	92	88	*******	*******	56	60	70	*******	80
51st Med Grp-Osan AB	69	66	65	86	85	*******	*******	49	50	45	59	88
NH Guam-Agana	77	78	79	97	96	*******	*******	49	65	*******	*******	92
NH Okinawa	67	62	64	82	79	*******	*******	46	49	*******	45	86
NH Yokosuka	71	71	72	89	85	*******	*******	47	47	67	50	85
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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