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Active Duty , Alaska
Customer Service
2003
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 55 59 59
CONUS MHS 47 48 44
Alaska 55 71 49
3rd Med Grp-Elmendorf *** 67 38
Bassett ACH *** *** ***
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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