Active Duty , 2003 Composite Scores, Region 2


Active Duty , Region 2 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	70	66	67	85	84	47	77	44	50	58	62	85
Region 2	67	64	61	83	83	43	70	40	47	55	57	84
1st Med Grp-Langley	69	63	60	80	77	48	*******	47	42	59	74	91
4th Med Gr-Seymour Johnson	73	69	61	83	84	50	83	41	52	67	78	93
McDonald ACH	67	66	55	86	87	*******	*******	38	43	*******	52	84
NH Camp Lejeune	64	62	61	77	78	*******	*******	32	37	*******	46	82
NH Cherry Point	68	62	67	85	83	*******	*******	35	53	*******	*******	76
NMC Portsmouth	69	66	60	92	89	41	65	42	52	62	56	83
Womack AMC	63	60	62	73	75	45	71	40	45	51	57	76
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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