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Active Duty , Region 3 Customer Service 2003 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 59 | 59 |
| CONUS MHS | 47 | 48 | 44 |
| Region 3 | 49 | 48 | 45 |
| 20th Med Grp-Shaw | *** | *** | *** |
| 45th Med Grp-Patrick | *** | 51 | 51 |
| 6th Med Grp-MacDill | 54 | 46 | *** |
| 78th Med Grp-Robins | 36 | 39 | 39 |
| Eisenhower AMC | 55 | 57 | 36 |
| Martin ACH | *** | *** | *** |
| Moncrief ACH | *** | *** | *** |
| NH Beaufort | *** | *** | *** |
| NH Charleston | *** | *** | *** |
| NH Jacksonville | *** | 46 | 50 |
| Out of Catchment Region 03 | *** | *** | *** |
| Winn ACH | *** | *** | 39 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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