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Active Duty , Region 4
Customer Service
2003
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 55 59 59
CONUS MHS 47 48 44
Region 4 44 41 39
16th Med Gr-Hurlburt Field 40 48 48
325th Med Grp-Tyndall 63 63 52
42nd Med Grp-Maxwell 51 45 33
81st Med Grp-Keesler *** *** ***
96th Med Grp-Eglin *** *** ***
Fox AHC *** *** ***
Lyster ACH *** *** ***
NH Pensacola *** 47 39
Out of Catchment Region 04 *** *** ***
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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