Active Duty , 2003 Composite Scores, Region 5


Active Duty , Region 5 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	70	66	67	85	84	47	77	44	50	58	62	85
Region 5	66	62	64	82	81	41	75	37	43	53	56	86
375th Med Grp-Scott	70	72	66	79	84	45	74	51	49	57	56	89
74th Med Grp-Wright-Patt	74	71	76	91	88	*******	*******	49	54	52	66	93
Blanchfield ACH	58	51	52	73	69	*******	*******	26	26	45	47	82
Ireland ACH	67	65	65	85	81	44	81	33	41	52	56	86
NH Great Lakes	69	69	67	80	83	36	*******	41	50	61	62	84
Out of Catchment Region 05	70	60	71	91	86	*******	77	40	52	53	55	85
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users