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Active Duty , Region 6 2003 Composite Scores |
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| Total Score | Ease of Access | Communication and Customer Service | Ratings | Prevention | ||||||||
| Total | Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | |
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| Benchmark | NA | 75 | 77 | 90 | 89 | 58 | 83 | 59 | 69 | 72 | 74 | 87 |
| CONUS MHS | 70 | 66 | 67 | 85 | 84 | 47 | 77 | 44 | 50 | 58 | 62 | 85 |
| Region 6 | 70 | 66 | 65 | 81 | 82 | 51 | 84 | 49 | 52 | 54 | 66 | 85 |
| 12th Med Grp-Randolph | 75 | 70 | 70 | 86 | 87 | *** | *** | 62 | 61 | 58 | 68 | 93 |
| 2nd Med Grp-Barksdale | 73 | 70 | 69 | 91 | 85 | 48 | 72 | 48 | 55 | 59 | 66 | 92 |
| 314th Med Grp-Little Rock | 76 | 70 | 66 | 91 | 84 | 54 | 88 | 52 | 54 | 57 | 78 | 94 |
| 59th Med Wing-Lackland | 72 | 73 | 61 | 84 | 85 | *** | *** | 47 | 51 | *** | 76 | 89 |
| 72nd Med Grp-Tinker | 72 | 67 | 73 | 89 | 84 | 46 | 85 | 46 | 49 | 47 | 68 | 90 |
| 7th Med Grp-Dyess | 74 | 70 | 73 | 89 | 87 | *** | 79 | 53 | 58 | 64 | 61 | 89 |
| 82nd Med Grp-Sheppard | 66 | 64 | 59 | 75 | 79 | *** | *** | 40 | 43 | *** | *** | 82 |
| Bayne-Jones ACH | 68 | 68 | 65 | 78 | 78 | *** | *** | 43 | 47 | *** | *** | 86 |
| Brooke AMC | 76 | 71 | 71 | 89 | 91 | *** | *** | 58 | 72 | 71 | 51 | 90 |
| Darnall ACH | 64 | 56 | 58 | 71 | 76 | 53 | 88 | 49 | 45 | 43 | 61 | 76 |
| NH Corpus Christi | 73 | 66 | 66 | 86 | 86 | 47 | 78 | 49 | 59 | 62 | 71 | 87 |
| Out of Catchment Region 06 | 73 | 71 | 72 | 90 | 84 | *** | *** | 42 | 67 | *** | *** | 84 |
| Reynolds ACH | 69 | 67 | 66 | 72 | 80 | *** | *** | 50 | 47 | *** | 71 | 86 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page | ||||||||||||
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