Active Duty , Customer Service , Region 6


Active Duty , Region 6 Customer Service 2003
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	59	59
CONUS MHS	47	48	44
Region 6	53	54	45
12th Med Grp-Randolph	*******	*******	*******
2nd Med Grp-Barksdale	48	48	47
314th Med Grp-Little Rock	46	54	61
59th Med Wing-Lackland	*******	*******	*******
72nd Med Grp-Tinker	51	46	42
7th Med Grp-Dyess	*******	65	*******
82nd Med Grp-Sheppard	*******	*******	*******
Bayne-Jones ACH	*******	*******	*******
Brooke AMC	*******	*******	*******
Darnall ACH	61	60	38
NH Corpus Christi	47	55	40
Out of Catchment Region 06	*******	*******	*******
Reynolds ACH	*******	*******	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users