Active Duty , 2003 Composite Scores, Region 7/8


Active Duty , Region 7/8 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	70	66	67	85	84	47	77	44	50	58	62	85
Region 7/8	73	68	72	88	86	47	81	47	53	67	61	85
10th Med Grp-USAF Academy	73	68	66	85	88	*******	*******	50	56	57	70	90
22nd Med Grp-McConnell	78	76	73	95	90	53	67	60	66	61	76	95
28th Med Grp-Ellsworth	78	76	77	94	93	*******	70	53	62	65	82	90
341st Med Grp-Malmstrom	71	65	70	87	81	*******	*******	44	49	50	74	90
355th Med Gr-Davis Monthan	73	71	67	88	86	51	79	46	54	66	65	91
366th Med Gr-Mountain Home	74	71	73	85	88	*******	81	53	55	68	71	82
377th Med Grp-Kirtland	69	67	62	86	87	*******	*******	36	46	59	54	93
509th Med Grp-Whiteman	76	76	68	93	92	*******	*******	58	58	69	*******	85
55th Med Grp-Offutt	75	79	77	88	84	51	*******	41	50	73	72	90
56th Med Grp-Luke	72	72	77	92	87	*******	*******	53	48	*******	49	88
75th Med Grp-Hill	75	74	77	93	88	50	79	54	54	66	65	82
90th Med Grp-F.E. Warren	71	60	74	96	88	*******	*******	44	46	46	*******	89
99th Med Grp-O'Callaghan	73	75	72	94	89	*******	*******	54	60	50	*******	81
Evans ACH	71	64	69	83	84	*******	*******	50	49	55	61	93
Irwin ACH	69	71	67	80	85	*******	*******	41	51	*******	66	73
L. Wood ACH	71	68	69	89	82	*******	*******	48	49	60	69	82
Munson AHC	66	54	63	82	85	44	69	40	46	53	57	85
Out of Catchment Region 08	77	70	84	95	88	*******	87	45	66	86	*******	72
R W Bliss AHC	67	55	63	76	80	45	84	38	49	*******	71	83
William Beaumont AMC	66	51	61	86	83	*******	*******	34	38	*******	56	88
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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