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Active Duty , Region 7/8
Courteous and Helpful Office Staff
  2001 2002 2003 Trend
Benchmark 90 90 90 0
CONUS MHS 85 86 85 -0
Region 7/8 88 87 88 0
10th Med Grp-USAF Academy 84 85 85 2
22nd Med Grp-McConnell 92 90 95 3
28th Med Grp-Ellsworth 87 86 94 7
341st Med Grp-Malmstrom 96 86 87 -9
355th Med Gr-Davis Monthan 90 89 88 -2
366th Med Gr-Mountain Home 92 90 85 -8
377th Med Grp-Kirtland 86 87 86 0
509th Med Grp-Whiteman 93 91 93 0
55th Med Grp-Offutt 88 86 88 0
56th Med Grp-Luke 88 85 92 4
75th Med Grp-Hill 84 93 93 8
90th Med Grp-F.E. Warren 89 85 96 7
99th Med Grp-O'Callaghan 88 88 94 6
Evans ACH 82 83 83 0
Irwin ACH 82 90 80 -2
L. Wood ACH 85 82 89 4
Munson AHC 86 90 82 -4
Out of Catchment Region 08 94 92 95 1
R W Bliss AHC 89 85 76 -14
William Beaumont AMC 86 76 86 -0
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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