Active Duty , Customer Service , Region 7/8


Active Duty , Region 7/8 Customer Service 2003
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	59	59
CONUS MHS	47	48	44
Region 7/8	45	49	46
10th Med Grp-USAF Academy	*******	*******	*******
22nd Med Grp-McConnell	*******	56	48
28th Med Grp-Ellsworth	*******	64	*******
341st Med Grp-Malmstrom	*******	67	*******
355th Med Gr-Davis Monthan	*******	67	33
366th Med Gr-Mountain Home	*******	61	55
377th Med Grp-Kirtland	*******	20	*******
509th Med Grp-Whiteman	*******	*******	*******
55th Med Grp-Offutt	*******	60	41
56th Med Grp-Luke	*******	*******	*******
75th Med Grp-Hill	49	55	46
90th Med Grp-F.E. Warren	*******	*******	*******
99th Med Grp-O'Callaghan	*******	*******	*******
Evans ACH	*******	*******	*******
Irwin ACH	*******	*******	*******
L. Wood ACH	*******	*******	*******
Munson AHC	45	53	35
Out of Catchment Region 08	*******	*******	*******
R W Bliss AHC	36	47	54
William Beaumont AMC	*******	51	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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