Active Duty , 2003 Composite Scores, Region 9


Active Duty , Region 9 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	70	66	67	85	84	47	77	44	50	58	62	85
Region 9	73	69	69	89	89	58	83	47	54	59	65	83
30th Med Grp-Vandenberg	73	68	69	94	90	*******	*******	52	57	45	*******	93
61st Med Squad-Los Angeles	74	62	65	90	87	*******	*******	58	51	68	73	88
95th Med Grp-Edwards	78	75	71	91	90	*******	*******	62	69	69	65	95
NH Camp Pendleton	70	68	71	88	88	*******	*******	43	53	53	*******	75
NH Twentynine Palms	72	63	77	90	88	*******	*******	54	56	*******	*******	78
NMC San Diego	74	71	67	88	89	62	*******	49	57	62	66	84
Weed ACH	67	61	62	81	80	*******	*******	50	42	67	57	78
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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