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Active Duty , Region 9 Customer Service 2003 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 59 | 59 |
| CONUS MHS | 47 | 48 | 44 |
| Region 9 | 63 | 58 | 52 |
| 30th Med Grp-Vandenberg | *** | *** | *** |
| 61st Med Squad-Los Angeles | *** | *** | *** |
| 95th Med Grp-Edwards | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** |
| NMC San Diego | *** | 63 | 54 |
| Weed ACH | *** | 63 | 63 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page | |||
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