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Active Duty , Region 9
Customer Service
2003
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 55 59 59
CONUS MHS 47 48 44
Region 9 63 58 52
30th Med Grp-Vandenberg *** *** ***
61st Med Squad-Los Angeles *** *** ***
95th Med Grp-Edwards *** *** ***
NH Camp Pendleton *** *** ***
NH Twentynine Palms *** *** ***
NMC San Diego *** 63 54
Weed ACH *** 63 63
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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