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Active Duty Dependents , All Regions Courteous and Helpful Office Staff |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| CONUS MHS | 84 | 85 | 85 | 1 |
| Region 1 | 84 | 84 | 86 | 2 |
| Region 2 | 83 | 85 | 81 | -2 |
| Region 3 | 83 | 82 | 84 | 0 |
| Region 4 | 86 | 88 | 84 | -2 |
| Region 5 | 83 | 85 | 86 | 3 |
| Region 6 | 84 | 84 | 88 | 3 |
| Region 7/8 | 86 | 84 | 86 | -0 |
| Region 9 | 83 | 84 | 82 | -1 |
| Region 10 | 87 | 88 | 86 | -1 |
| Region 11 | 85 | 89 | 90 | 4 |
| Region 12 | 86 | 87 | 86 | 1 |
| Europe | 86 | 84 | 84 | -2 |
| Asia | 83 | 85 | 85 | 2 |
| Latin America | 92 | 86 | 91 | -1 |
| Alaska | 75 | 80 | 81 | 7 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||