Retirees and Dependents , Courteous and Helpful Office Staff, All Regions


Retirees and Dependents , All Regions Courteous and Helpful Office Staff 2003
	Courteous and Respectful	Helpful
Benchmark	93	88
CONUS MHS	95	90
Region 1	96	90
Region 2	95	91
Region 3	93	88
Region 4	96	90
Region 5	96	92
Region 6	95	89
Region 7/8	94	90
Region 9	93	88
Region 10	95	90
Region 11	96	92
Region 12	89	87
Europe	97	94
Asia	82	92
Latin America	*******	*******
Alaska	94	86
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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