Retirees and Dependents , Claims Processing , All Regions


Retirees and Dependents , All Regions Claims Processing
	2001	2002	2003	Trend
Benchmark	83	83	83	0
CONUS MHS	77	83	85	8
Region 1	72	78	83	11
Region 2	79	82	83	4
Region 3	79	86	86	7
Region 4	73	86	88	15
Region 5	71	76	81	10
Region 6	81	86	86	5
Region 7/8	76	81	85	9
Region 9	81	88	87	6
Region 10	78	84	85	7
Region 11	77	88	85	8
Region 12	75	81	87	12
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	84	72	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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