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All Users , All Regions
Courteous and Helpful Office Staff
2003
  Courteous and Respectful Helpful
Benchmark 93 88
CONUS MHS 91 84
Region 1 91 84
Region 2 89 82
Region 3 91 83
Region 4 92 85
Region 5 91 84
Region 6 90 83
Region 7/8 92 85
Region 9 91 85
Region 10 93 88
Region 11 92 87
Region 12 90 84
Europe 91 84
Asia 90 84
Latin America 97 88
Alaska 91 86
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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