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All Users , Region 1
Courteous and Helpful Office Staff
  2001 2002 2003 Trend
Benchmark 90 90 90 0
CONUS MHS 87 87 87 0
Region 1 88 89 87 -1
305th Med Grp-McGuire 88 87 87 -1
436th Med Grp-Dover 91 90 91 -0
66th Med Grp-Hanscom 93 86 90 -3
89th Med Grp-Andrews 89 87 89 0
Dewitt ACH 87 88 86 -1
Guthrie AHC 86 88 83 -3
Keller ACH 87 87 90 3
Kimbrough ACC-Ft Meade 87 87 86 -0
NACC Groton 89 91 82 -7
NACC Newport 92 88 91 -1
NACC Portsmouth NH 94 93 93 -1
NMCL Quantico 82 83 89 7
NNMC Bethesda 88 88 83 -5
Out of Catchment Region 01 89 93 90 0
Walter Reed AMC 88 81 83 -5
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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