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All Users , Region 12 Courteous and Helpful Office Staff |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| CONUS MHS | 87 | 87 | 87 | 0 |
| Region 12 | 86 | 89 | 87 | 1 |
| 15th Med Grp-Hickam | 92 | 93 | 90 | -2 |
| NMCL Pearl Harbor | 87 | 89 | 89 | 1 |
| Tripler AMC | 86 | 88 | 86 | 1 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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