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All Users , Region 3 Courteous and Helpful Office Staff |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| CONUS MHS | 87 | 87 | 87 | 0 |
| Region 3 | 86 | 85 | 87 | 1 |
| 20th Med Grp-Shaw | 87 | 85 | 89 | 1 |
| 45th Med Grp-Patrick | 89 | 90 | 89 | -0 |
| 6th Med Grp-MacDill | 88 | 87 | 87 | -1 |
| 78th Med Grp-Robins | 87 | 89 | 88 | 1 |
| Eisenhower AMC | 84 | 79 | 82 | -2 |
| Martin ACH | 79 | 80 | 86 | 6 |
| Moncrief ACH | 84 | 85 | 90 | 6 |
| NH Beaufort | 87 | 87 | 94 | 7 |
| NH Charleston | 86 | 85 | 89 | 3 |
| NH Jacksonville | 90 | 85 | 86 | -4 |
| Out of Catchment Region 03 | 88 | 90 | 89 | 1 |
| Winn ACH | 83 | 82 | 84 | 1 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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