All Users , Customer Service , Region 6


All Users , Region 6 Customer Service 2003
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	59	59
CONUS MHS	49	53	47
Region 6	56	59	50
12th Med Grp-Randolph	54	59	58
2nd Med Grp-Barksdale	52	55	47
314th Med Grp-Little Rock	55	68	66
59th Med Wing-Lackland	56	64	57
72nd Med Grp-Tinker	65	59	39
7th Med Grp-Dyess	65	64	49
82nd Med Grp-Sheppard	53	63	38
Bayne-Jones ACH	43	55	52
Brooke AMC	49	55	55
Darnall ACH	63	62	48
NH Corpus Christi	58	70	50
Out of Catchment Region 06	54	53	49
Reynolds ACH	69	69	49
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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