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All Users , Region 7/8
Courteous and Helpful Office Staff
  2001 2002 2003 Trend
Benchmark 90 90 90 0
CONUS MHS 87 87 87 0
Region 7/8 89 88 89 -0
10th Med Grp-USAF Academy 86 88 87 1
22nd Med Grp-McConnell 94 93 94 1
28th Med Grp-Ellsworth 85 89 93 9
341st Med Grp-Malmstrom 95 88 88 -8
355th Med Gr-Davis Monthan 91 90 89 -2
366th Med Gr-Mountain Home 92 89 90 -2
377th Med Grp-Kirtland 87 89 86 -1
509th Med Grp-Whiteman 94 94 95 1
55th Med Grp-Offutt 89 89 91 2
56th Med Grp-Luke 89 85 91 2
75th Med Grp-Hill 86 91 91 5
90th Med Grp-F.E. Warren 88 88 93 4
99th Med Grp-O'Callaghan 89 88 90 0
Evans ACH 84 80 84 -0
Irwin ACH 86 88 82 -4
L. Wood ACH 87 88 89 3
Munson AHC 88 91 86 -2
Out of Catchment Region 08 93 92 92 -2
R W Bliss AHC 88 83 82 -7
William Beaumont AMC 86 79 87 1
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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