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All Users , Region 7/8 Customer Service |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 57 | 57 | 58 | 0 |
| CONUS MHS | 46 | 48 | 50 | 4 |
| Region 7/8 | 47 | 49 | 50 | 3 |
| 10th Med Grp-USAF Academy | 49 | 45 | 51 | 2 |
| 22nd Med Grp-McConnell | 56 | 58 | 58 | 3 |
| 28th Med Grp-Ellsworth | 44 | 41 | 50 | 6 |
| 341st Med Grp-Malmstrom | 60 | 51 | 59 | -2 |
| 355th Med Gr-Davis Monthan | 51 | 53 | 57 | 6 |
| 366th Med Gr-Mountain Home | 47 | 50 | 57 | 10 |
| 377th Med Grp-Kirtland | 45 | 53 | 41 | -4 |
| 509th Med Grp-Whiteman | 51 | 54 | 61 | 10 |
| 55th Med Grp-Offutt | 52 | 48 | 50 | -2 |
| 56th Med Grp-Luke | 44 | 52 | 53 | 9 |
| 75th Med Grp-Hill | 40 | 57 | 61 | 21 |
| 90th Med Grp-F.E. Warren | 58 | 47 | 57 | -0 |
| 99th Med Grp-O'Callaghan | 55 | 55 | 62 | 7 |
| Evans ACH | 54 | 48 | 51 | -3 |
| Irwin ACH | 48 | 54 | 45 | -4 |
| L. Wood ACH | 53 | 58 | 58 | 5 |
| Munson AHC | 46 | 57 | 53 | 7 |
| Out of Catchment Region 08 | 42 | 47 | 42 | -1 |
| R W Bliss AHC | 57 | 57 | 57 | -0 |
| William Beaumont AMC | 54 | 53 | 51 | -3 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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