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Children in Other Regions (3, 4, & 7/8)
2003 Composite Scores

  Ease of Access Communication and Customer Service Parents' Ratings Primary Care
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Claims Processing Courteous and Helpful Office Staff Customer Service Personal Doctor or Nurse Health Care Specialty Care Health Plan Primary Care Manager
Trends
All Children 78 80 90 86 91 55 72 72 73 62 75
Age Group
Under Age 6 76 80 87 85 89 54 72 71 73 63 76
  Benchmark 85 87 92 85 94 63 85 81 74 73 NA
6-12 Years 78 80 89 86 90 53 73 71 72 61 75
  Benchmark 83 84 93 88 94 62 83 82 77 71 NA
13-17 Years * 80 81 93 87 93 58 70 75 74 63 75
  Benchmark NA NA NA NA NA NA NA NA NA NA NA
Enrollment Group
Prime Enrollees 75 78 89 86 89 55 69 69 71 63 75
  Enrollees with Military PCM 75 76 88 85 87 56 67 67 69 62 71
  Enrollees with Civilian PCM 75 84 92 89 94 54 73 77 77 66 86
Non-enrolled Beneficiaries 84 85 93 87 95 56 76 81 77 63 NP
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
NP Indicates not enrolled in TRICARE Prime
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8