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Children in Mature Regions (6, 9-12, & Alaska)
2003 Composite Scores

  Ease of Access Communication and Customer Service Parents' Ratings Primary Care
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Claims Processing Courteous and Helpful Office Staff Customer Service Personal Doctor or Nurse Health Care Specialty Care Health Plan Primary Care Manager
Trends
All Children 76 78 90 87 90 59 70 72 72 63 72
Age Group
Under Age 6 75 78 85 85 87 58 71 67 75 65 73
  Benchmark 85 87 92 85 94 63 85 81 74 73 NA
6-12 Years 77 78 91 88 91 62 69 74 74 62 71
  Benchmark 83 84 93 88 94 62 83 82 77 71 NA
13-17 Years * 75 78 92 87 91 58 69 75 68 62 72
  Benchmark NA NA NA NA NA NA NA NA NA NA NA
Enrollment Group
Prime Enrollees 75 77 89 88 89 62 68 69 74 64 72
  Enrollees with Military PCM 76 75 88 85 88 64 67 67 73 64 65
  Enrollees with Civilian PCM 73 81 91 91 90 60 71 74 76 66 85
Non-enrolled Beneficiaries 81 85 93 86 94 54 77 81 71 61 NP
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
NP Indicates not enrolled in TRICARE Prime
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8