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Children in Other Regions (3, 4, & 7/8)
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Ease of Access | Communication and Customer Service | Parents' Ratings | Primary Care | |||||||||
Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Claims Processing | Courteous and Helpful Office Staff | Customer Service | Personal Doctor or Nurse | Health Care | Specialty Care | Health Plan | Primary Care Manager | ||
Trends | ![]() |
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All Children | 78 | 80 | 90 | 86 | 91 | 55 | 72 | 72 | 73 | 62 | 75 | |
Age Group | ||||||||||||
Under Age 6 | 76 | 80 | 87 | 85 | 89 | 54 | 72 | 71 | 73 | 63 | 76 | |
Benchmark | 85 | 87 | 92 | 85 | 94 | 63 | 85 | 81 | 74 | 73 | NA | |
6-12 Years | 78 | 80 | 89 | 86 | 90 | 53 | 73 | 71 | 72 | 61 | 75 | |
Benchmark | 83 | 84 | 93 | 88 | 94 | 62 | 83 | 82 | 77 | 71 | NA | |
13-17 Years * | 80 | 81 | 93 | 87 | 93 | 58 | 70 | 75 | 74 | 63 | 75 | |
Benchmark | NA | NA | NA | NA | NA | NA | NA | NA | NA | NA | NA | |
Enrollment Group | ||||||||||||
Prime Enrollees | 75 | 78 | 89 | 86 | 89 | 55 | 69 | 69 | 71 | 63 | 75 | |
Enrollees with Military PCM | 75 | 76 | 88 | 85 | 87 | 56 | 67 | 67 | 69 | 62 | 71 | |
Enrollees with Civilian PCM | 75 | 84 | 92 | 89 | 94 | 54 | 73 | 77 | 77 | 66 | 86 | |
Non-enrolled Beneficiaries | 84 | 85 | 93 | 87 | 95 | 56 | 76 | 81 | 77 | 63 | NP | |
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates benchmark not available NP Indicates not enrolled in TRICARE Prime *Benchmarks are only available for children under age 6 and 6 to 12-year-olds. *** Indicates significance not available ![]() |
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![]() ![]() ![]() Click below to view this table by other groups All CONUS MHS Children Children in Regions 1, 2 & 5 Children in Regions 6, 9-12 & Alaska Children in Regions 3, 4 & 7/8 |