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Children in New Regions (1, 2, & 5)
Claims Processing

  Claims Handled in a Reasonable Time Claims Handled Correctly
All Children 82 84
Age Group
Under Age 6 82 81
  Benchmark 84 87
6-12 Years 80 85
  Benchmark 87 89
13-17 Years * 85 86
  Benchmark NA NA
Enrollment Group
Prime Enrollees 83 81
  Enrollees with Military PCM 82 80
  Enrollees with Civilian PCM 84 83
Non-enrolled Beneficiaries 82 86
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8