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Children in New Regions (1, 2, & 5)
2003 Composite Scores

  Ease of Access Communication and Customer Service Parents' Ratings Primary Care
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Claims Processing Courteous and Helpful Office Staff Customer Service Personal Doctor or Nurse Health Care Specialty Care Health Plan Primary Care Manager
Trends
All Children 76 77 90 83 91 50 73 71 70 56 70
Age Group
Under Age 6 76 77 87 81 90 51 73 69 73 55 71
  Benchmark 85 87 92 85 94 63 85 81 74 73 NA
6-12 Years 76 76 89 82 89 48 72 69 71 55 69
  Benchmark 83 84 93 88 94 62 83 82 77 71 NA
13-17 Years * 78 80 92 85 93 50 73 74 68 57 70
  Benchmark NA NA NA NA NA NA NA NA NA NA NA
Enrollment Group
Prime Enrollees 72 72 88 82 88 51 69 65 67 55 70
  Enrollees with Military PCM 72 68 86 81 86 53 66 61 65 54 64
  Enrollees with Civilian PCM 76 85 94 83 94 49 77 78 74 61 83
Non-enrolled Beneficiaries 83 87 94 84 95 49 80 80 76 58 NP
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
NP Indicates not enrolled in TRICARE Prime
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8