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Children in CONUS MHS
2003 Composite Scores

  Ease of Access Communication and Customer Service Parents' Ratings Primary Care
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Claims Processing Courteous and Helpful Office Staff Customer Service Personal Doctor or Nurse Health Care Specialty Care Health Plan Primary Care Manager
Trends
All Children 77 79 90 85 90 54 72 72 72 60 72
Age Group
Under Age 6 76 78 86 84 89 55 72 69 73 61 73
  Benchmark 85 87 92 85 94 63 85 81 74 73 NA
6-12 Years 77 78 90 85 90 54 72 71 72 59 72
  Benchmark 83 84 93 88 94 62 83 82 77 71 NA
13-17 Years * 78 80 92 87 93 55 71 74 70 60 73
  Benchmark NA NA NA NA NA NA NA NA NA NA NA
Enrollment Group
Prime Enrollees 74 75 88 85 88 56 69 68 70 61 72
  Enrollees with Military PCM 74 73 87 84 87 58 67 65 69 60 67
  Enrollees with Civilian PCM 75 83 92 88 93 54 73 77 76 64 85
Non-enrolled Beneficiaries 83 86 94 85 95 52 78 80 75 60 NP
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates benchmark not available
NP Indicates not enrolled in TRICARE Prime
*Benchmarks are only available for children under age 6 and 6 to 12-year-olds.
*** Indicates significance not available
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Click below to view this table by other groups
All CONUS MHS Children   Children in Regions 1, 2 & 5   Children in Regions 6, 9-12 & Alaska   Children in Regions 3, 4 & 7/8