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Children in New Regions (1, 2, & 5)
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| Advice over Telephone | Wait for Urgent Care | Wait for Routine Visit | Wait More Than 15 Minutes Past Appointment | |
| All Children | 82 | 82 | 77 | 68 |
| Age Group | ||||
| Under Age 6 | 82 | 81 | 75 | 69 |
| Benchmark | 93 | 92 | 90 | 70 |
| 6-12 Years | 81 | 81 | 76 | 67 |
| Benchmark | 91 | 91 | 86 | 69 |
| 13-17 Years * | 84 | 87 | 80 | 69 |
| Benchmark | NA | NA | NA | NA |
| Enrollment Group | ||||
| Prime Enrollees | 76 | 76 | 70 | 66 |
| Enrollees with Military PCM | 71 | 70 | 65 | 65 |
| Enrollees with Civilian PCM | 89 | 93 | 89 | 71 |
| Non-enrolled Beneficiaries | 93 | 94 | 90 | 71 |
| Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates benchmark not available *Benchmarks are only available for children under age 6 and 6 to 12-year-olds. *** Indicates significance not available  Download Page |
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Click below to view this table by other groups All CONUS MHS Children Children in Regions 1, 2 & 5 Children in Regions 6, 9-12 & Alaska Children in Regions 3, 4 & 7/8 | ||||