Active Duty , North Other Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 90 | 89 | 89 | -1
OTHER | 94 | 93 | 93 | -1
NORTH | 90 | 87 | 89 | -1
North Other | 95 | 90 | 93 | -2
Out of Catchment North Region | 95 | 90 | 93 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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