All Users , North Army Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 83 | 83 | 2
ARMY | 81 | 81 | 82 | 0
NORTH | 76 | 79 | 80 | 4
North Army | 77 | 77 | 79 | 3
Blanchfield ACH | 72 | 83 | 85 | 13
Dewitt ACH | 80 | 76 | 73 | -7
Guthrie AHC | 78 | 73 | 72 | -6
Ireland ACH | 74 | 80 | 82 | 8
Keller ACH | 65 | 62 | 73 | 8
Kimbrough Amb Car Cen-Ft Meade | 77 | 75 | 76 | -1
McDonald ACH | 79 | 83 | 81 | 2
Walter Reed AMC | 73 | 66 | 78 | 5
Womack AMC | 76 | 80 | 81 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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