Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 77 | 80 | 81 | 4
NAVY | 74 | 76 | 80 | 7
NORTH | 71 | 75 | 78 | 6
North Navy | 70 | 73 | 80 | 10
NH Camp Lejeune | 71 | 80 | 81 | 11
NH Cherry Point | 74 | 78 | 69 | -6
NH Great Lakes | 60 | 58 | 77 | 16
NMC Portsmouth | 76 | 75 | 85 | 9
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 64 | 79 | 72 | 8
NNMC Bethesda | 67 | 76 | 80 | 13
Naval Health Care New England | 78 | 74 | 78 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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