Enrollees with Military PCM , West Navy Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 82 | 81 | -2
NAVY | 82 | 83 | 81 | -1
WEST | 83 | 85 | 81 | -2
West Navy | 81 | 84 | 80 | -1
NH Bremerton | 90 | 85 | 84 | -6
NH Camp Pendleton | 81 | 84 | 82 | 1
NH LeMoore | 89 | 90 | 84 | -4
NH Oak Harbor | 82 | 85 | 85 | 4
NH Twentynine Palms | 81 | 87 | 77 | -4
NMC San Diego | 77 | 83 | 78 | 0
NMCL Pearl Harbor | 84 | 86 | 83 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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