Prime Enrollees , Overseas Army Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 82 | 82 | 1
ARMY | 81 | 81 | 81 | 0
OVERSEAS | 79 | 83 | 82 | 3
Overseas Army | 87 | 84 | 82 | -5
121st Gen Hosp-Seoul | 69 | 62 | 79 | 10
Heidelberg Meddac | 91 | 90 | 75 | -15
Landstuhl Regional Medcen | 85 | 88 | 97 | 12
Wuerzburg Meddac | 100 | 91 | 82 | -19
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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