Enrollees with Military PCM , South Army Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 52 | 53 | 56 | 4
ARMY | 52 | 53 | 56 | 3
SOUTH | 54 | 54 | 59 | 5
South Army | 54 | 56 | 60 | 6
Bayne-Jones ACH | 69 | 52 | 62 | -8
Brooke AMC | 51 | 56 | 57 | 6
Darnall ACH | 52 | 60 | 66 | 14
Eisenhower AMC | 52 | 51 | 59 | 8
Fox AHC | 50 | 51 | 63 | 13
Lyster ACH | 44 | 48 | 52 | 8
Martin ACH | 60 | 59 | 59 | -1
Moncrief ACH | 60 | 52 | 66 | 6
Reynolds ACH | 52 | 66 | 66 | 14
Winn ACH | 56 | 48 | 46 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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