Enrollees with Military PCM , North Army Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 90 | 90 | 89 | -1
ARMY | 88 | 87 | 87 | 0
NORTH | 90 | 88 | 88 | -2
North Army | 87 | 85 | 86 | -1
Blanchfield ACH | 87 | 81 | 83 | -5
Dewitt ACH | 90 | 90 | 87 | -3
Guthrie AHC | 91 | 85 | 87 | -4
Ireland ACH | 88 | 90 | 93 | 5
Keller ACH | 88 | 90 | 96 | 8
Kimbrough Amb Car Cen-Ft Meade | 89 | 90 | 85 | -4
McDonald ACH | 83 | 89 | 85 | 2
Walter Reed AMC | 87 | 85 | 88 | 1
Womack AMC | 85 | 78 | 81 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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