Enrollees with Military PCM , North Army How Well Doctors Communicate Listens Carefully
| 2002 | 2003 | 2004 | TREND
Benchmark | 89 | 89 | 89 | 1
CONUS MHS | 84 | 84 | 83 | -1
ARMY | 83 | 82 | 82 | -1
NORTH | 84 | 83 | 82 | -1
North Army | 83 | 80 | 80 | -3
Blanchfield ACH | 85 | 71 | 80 | -4
Dewitt ACH | 85 | 83 | 81 | -3
Guthrie AHC | 86 | 78 | 87 | 1
Ireland ACH | 87 | 85 | 87 | -1
Keller ACH | 86 | 86 | 90 | 4
Kimbrough Amb Car Cen-Ft Meade | 85 | 83 | 78 | -7
McDonald ACH | 74 | 88 | 86 | 11
Walter Reed AMC | 84 | 84 | 85 | 1
Womack AMC | 79 | 77 | 71 | -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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