Active Duty , South Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 90 | 89 | 89 | -1
NAVY | 90 | 90 | 89 | -1
SOUTH | 89 | 89 | 89 | 0
South Navy | 89 | 92 | 90 | 1
NH Beaufort | 93 | 99 | 88 | -5
NH Charleston | 94 | 87 | 95 | 1
NH Corpus Christi | 92 | 91 | 87 | -4
NH Jacksonville | 88 | 92 | 92 | 5
NH Pensacola | 87 | 90 | 89 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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