Active Duty , South Other Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 53 | 51 | 67 | 14
OTHER | 47 | 47 | 61 | 13
SOUTH | 55 | 51 | 71 | 16
South Other | 43 | 58 | 73 | 30
Out of Catchment South Region | 46 | 51 | 75 | 29
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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