All Users , North Air Force Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 83 | 83 | 2
AIR FORCE | 82 | 83 | 85 | 3
NORTH | 76 | 79 | 80 | 4
North Air Force | 73 | 80 | 78 | 5
1st Med Grp-Langley | 69 | 78 | 88 | 19
305th Med Grp-McGuire | 73 | 80 | 65 | -8
375th Med Grp-Scott | 69 | 83 | 78 | 9
436th Med Grp-Dover | 79 | 77 | 85 | 5
4th Med Grp-Seymour Johnson | 80 | 89 | 81 | 1
66th Med Grp-Hanscom | 65 | 74 | 79 | 14
74th Med Grp-Wright-Patterson | 75 | 77 | 77 | 2
89th Med Grp-Andrews | 71 | 76 | 68 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users