All Users , West Army Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 82 | 83
ARMY | 81 | 82
WEST | 82 | 85
West Army | 84 | 83
Bassett ACH | 71 | 73
Evans ACH | 88 | 88
Irwin ACH | 79 | 79
L. Wood ACH | 86 | 77
Madigan AMC | 87 | 83
Munson AHC | 77 | 86
R W Bliss AHC | 87 | 91
Tripler AMC | 81 | 87
Weed ACH | 81 | 84
William Beaumont AMC | 83 | 81
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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