Active Duty , North Air Force Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 77 | 78 | 77 | 0
AIR FORCE | 77 | 79 | 81 | 4
NORTH | 72 | 71 | 74 | 2
North Air Force | 67 | 75 | 73 | 7
1st Med Grp-Langley | *** | *** | *** | ***
305th Med Grp-McGuire | 76 | 79 | 56 | -20
375th Med Grp-Scott | *** | 74 | 76 | ***
436th Med Grp-Dover | 74 | 75 | 82 | 8
4th Med Grp-Seymour Johnson | 74 | 85 | 80 | 6
66th Med Grp-Hanscom | 64 | 77 | 71 | 7
74th Med Grp-Wright-Patterson | *** | *** | *** | ***
89th Med Grp-Andrews | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users