Active Duty , North Navy Claims Processing
| 2002 | 2003 | 2004 | TREND
Benchmark | 81 | 83 | 85 | 3
CONUS MHS | 75 | 77 | 77 | 2
NAVY | 71 | 74 | 76 | 6
NORTH | 71 | 70 | 75 | 4
North Navy | 68 | 68 | 75 | 6
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | *** | *** | *** | ***
NMC Portsmouth | 75 | 65 | 78 | 3
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 61 | 76 | 65 | 4
NNMC Bethesda | 65 | 71 | 87 | 21
Naval Health Care New England | 72 | 73 | 73 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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