All Users , North Army Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 54 | 54 | 70 | 16
ARMY | 56 | 56 | 72 | 16
NORTH | 48 | 51 | 68 | 20
North Army | 51 | 52 | 70 | 19
Blanchfield ACH | 52 | 52 | 65 | 12
Dewitt ACH | 48 | 44 | 72 | 24
Guthrie AHC | 58 | 64 | 74 | 16
Ireland ACH | 51 | 58 | 69 | 18
Keller ACH | 45 | 47 | 59 | 14
Kimbrough Amb Car Cen-Ft Meade | 47 | 55 | 71 | 23
McDonald ACH | 54 | 49 | 62 | 8
Walter Reed AMC | 43 | 54 | 63 | 20
Womack AMC | 54 | 52 | 74 | 20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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