All Users , West Army How Well Doctors Communicate Listens Carefully
| 2002 | 2003 | 2004 | TREND
Benchmark | 89 | 89 | 89 | 1
CONUS MHS | 85 | 85 | 85 | 0
ARMY | 84 | 83 | 83 | 0
WEST | 86 | 86 | 85 | -1
West Army | 84 | 83 | 83 | -1
Bassett ACH | 80 | 86 | 84 | 4
Evans ACH | 81 | 81 | 87 | 6
Irwin ACH | 79 | 79 | 75 | -5
L. Wood ACH | 90 | 83 | 82 | -8
Madigan AMC | 85 | 84 | 83 | -2
Munson AHC | 92 | 89 | 87 | -5
R W Bliss AHC | 82 | 83 | 81 | 0
Tripler AMC | 85 | 83 | 84 | -1
Weed ACH | 83 | 84 | 84 | 1
William Beaumont AMC | 81 | 88 | 81 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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