All Users , North Navy Courteous and Helpful Office Staff
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 87 | 87 | 87 | -1
NAVY | 87 | 88 | 86 | -1
NORTH | 88 | 87 | 86 | -2
North Navy | 87 | 87 | 86 | -1
NH Camp Lejeune | 86 | 80 | 80 | -6
NH Cherry Point | 85 | 88 | 87 | 2
NH Great Lakes | 90 | 84 | 90 | -1
NMC Portsmouth | 87 | 91 | 86 | -1
NMCL Annapolis | 85 | 90 | 89 | 3
NMCL Quantico | 83 | 89 | 81 | -2
NNMC Bethesda | 88 | 83 | 88 | 0
Naval Health Care New England | 90 | 88 | 86 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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