Active Duty , South Air Force 2004 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Smoking
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Smoking Cessation
Benchmark | 74 | 75 | 91 | 89 | 62 | 85 | 58 | 71 | 73 | 73 | 87 | 80
CONUS MHS | 64 | 62 | 84 | 84 | 51 | 77 | 47 | 53 | 62 | 64 | 86 | 73
AIR FORCE | 66 | 62 | 86 | 85 | 54 | 80 | 50 | 53 | 57 | 67 | 89 | 80
SOUTH | 65 | 63 | 85 | 85 | 55 | 78 | 50 | 53 | 60 | 65 | 87 | 74
South Air Force | 67 | 61 | 86 | 84 | 55 | 81 | 50 | 51 | 56 | 67 | 88 | 79
12th Med Grp-Randolph | 73 | 64 | 86 | 88 | 60 | *** | 55 | 59 | 56 | 68 | 94 | 88
16th Med Grp-Hurlburt Field | 64 | 60 | 89 | 82 | 47 | 69 | 48 | 50 | 56 | 72 | 87 | 78
17th Med Grp-Goodfellow | 53 | 49 | 73 | 71 | *** | *** | 43 | 31 | *** | *** | 85 | 95
20th Med Grp-Shaw | 66 | 66 | 84 | 88 | 65 | 87 | 49 | 53 | 61 | 67 | 90 | 84
2nd Med Grp-Barksdale | 71 | 58 | 83 | 82 | 50 | 85 | 49 | 51 | 50 | 67 | 85 | 73
314th Med Grp-Little Rock | 71 | 64 | 86 | 86 | 60 | 92 | 61 | 56 | 63 | 75 | 91 | 81
325th Med Grp-Tyndall | 73 | 62 | 88 | 85 | 64 | 92 | 58 | 58 | 50 | 60 | 88 | 76
42nd Med Grp-Maxwell | 66 | 57 | 87 | 83 | 56 | 76 | 52 | 53 | 63 | 63 | 92 | 91
45th Med Grp-Patrick | 67 | 63 | 88 | 86 | 52 | 67 | 46 | 55 | 65 | 62 | 95 | 81
59th Med Wing-Lackland | 66 | 52 | 83 | 83 | *** | *** | 47 | 51 | 52 | 70 | 86 | 77
6th Med Grp-MacDill | 56 | 59 | 80 | 79 | *** | *** | 43 | 40 | *** | 46 | 93 | 68
72nd Med Grp-Tinker | 71 | 66 | 88 | 87 | 62 | 93 | 54 | 54 | 56 | 65 | 91 | 77
78th Med Grp-Robins | 65 | 57 | 81 | 84 | 57 | 81 | 48 | 52 | 60 | 73 | 88 | 84
7th Med Grp-Dyess | 74 | 64 | 88 | 88 | *** | 85 | 54 | 62 | 44 | 78 | 88 | 90
81st Med Grp-Keesler | 67 | 64 | 89 | 83 | *** | *** | 54 | 59 | *** | *** | 81 | 68
82nd Med Grp-Sheppard | 60 | 57 | 82 | 77 | *** | *** | 52 | 39 | 52 | 60 | 88 | 74
96th Med Grp-Eglin | 67 | 65 | 90 | 85 | *** | *** | 51 | 53 | 65 | 74 | 92 | 81
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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