Enrollees with Military PCM , South Army Courteous and Helpful Office Staff 2004
| Courteous and Respectful | Helpful
Benchmark | 93 | 88
CONUS MHS | 89 | 81
ARMY | 87 | 78
SOUTH | 90 | 81
South Army | 87 | 79
Bayne-Jones ACH | 84 | 75
Brooke AMC | 85 | 78
Darnall ACH | 93 | 86
Eisenhower AMC | 88 | 79
Fox AHC | 92 | 88
Lyster ACH | 89 | 79
Martin ACH | 84 | 76
Moncrief ACH | 92 | 79
Reynolds ACH | 84 | 82
Winn ACH | 80 | 64
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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