Prime Enrollees , West Army How Well Doctors Communicate Shows Respect
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 91 | 91 | 1
CONUS MHS | 87 | 87 | 87 | 0
ARMY | 85 | 85 | 85 | 0
WEST | 88 | 88 | 87 | -1
West Army | 86 | 85 | 84 | -2
Bassett ACH | 82 | 91 | 88 | 6
Evans ACH | 88 | 84 | 85 | -3
Irwin ACH | 85 | 84 | 79 | -6
L. Wood ACH | 92 | 85 | 87 | -5
Madigan AMC | 83 | 87 | 84 | 0
Munson AHC | 92 | 89 | 88 | -4
R W Bliss AHC | 82 | 82 | 81 | -1
Tripler AMC | 91 | 86 | 85 | -7
Weed ACH | 85 | 84 | 86 | 1
William Beaumont AMC | 82 | 85 | 83 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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