Enrollees with Military PCM , North Navy Getting Care Quickly Advice over Telephone
| 2002 | 2003 | 2004 | TREND
Benchmark | 82 | 83 | 85 | 2
CONUS MHS | 70 | 70 | 68 | -2
NAVY | 69 | 72 | 68 | -2
NORTH | 68 | 68 | 66 | -2
North Navy | 64 | 70 | 65 | 1
NH Camp Lejeune | 72 | 64 | 69 | -3
NH Cherry Point | 59 | 68 | 68 | 9
NH Great Lakes | 65 | 73 | 70 | 6
NMC Portsmouth | 59 | 71 | 58 | -1
NMCL Annapolis | *** | 82 | 77 | ***
NMCL Quantico | 55 | 67 | 56 | 1
NNMC Bethesda | 68 | 71 | 73 | 5
Naval Health Care New England | 72 | 70 | 70 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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