Active Duty , West Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 90 | 89 | 89 | -1
NAVY | 90 | 90 | 89 | -1
WEST | 91 | 91 | 88 | -3
West Navy | 90 | 91 | 86 | -4
NH Bremerton | 89 | 86 | 94 | 5
NH Camp Pendleton | 90 | 94 | 91 | 0
NH LeMoore | 94 | 93 | 93 | -1
NH Oak Harbor | 93 | 89 | 92 | -1
NH Twentynine Palms | 98 | 94 | 81 | -17
NMC San Diego | 88 | 89 | 81 | -7
NMCL Pearl Harbor | 96 | 90 | 92 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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