All Users , North Army Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 91 | 91 | 90 | -1
ARMY | 88 | 87 | 88 | 0
NORTH | 91 | 90 | 90 | -1
North Army | 89 | 86 | 87 | -2
Blanchfield ACH | 89 | 82 | 84 | -6
Dewitt ACH | 92 | 90 | 88 | -3
Guthrie AHC | 91 | 85 | 86 | -5
Ireland ACH | 90 | 91 | 94 | 3
Keller ACH | 90 | 91 | 95 | 5
Kimbrough Amb Car Cen-Ft Meade | 90 | 90 | 87 | -4
McDonald ACH | 89 | 91 | 87 | -1
Walter Reed AMC | 86 | 86 | 89 | 3
Womack AMC | 87 | 80 | 83 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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