Active Duty , West Navy Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 53 | 51 | 67 | 14
NAVY | 56 | 54 | 67 | 11
WEST | 57 | 55 | 66 | 9
West Navy | 66 | 58 | 68 | 2
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | 68 | *** | 69 | 1
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | 63 | 61 | 70 | 7
NMCL Pearl Harbor | 58 | 70 | 68 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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