All Users , West Army How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 85 | 91 | 88 | 80
ARMY | 83 | 89 | 85 | 78
WEST | 85 | 91 | 88 | 80
West Army | 83 | 89 | 84 | 78
Bassett ACH | 84 | 88 | 89 | 82
Evans ACH | 87 | 93 | 86 | 82
Irwin ACH | 75 | 83 | 81 | 70
L. Wood ACH | 82 | 89 | 85 | 78
Madigan AMC | 83 | 90 | 84 | 80
Munson AHC | 87 | 89 | 88 | 85
R W Bliss AHC | 81 | 91 | 82 | 78
Tripler AMC | 84 | 88 | 84 | 78
Weed ACH | 84 | 89 | 87 | 78
William Beaumont AMC | 81 | 90 | 85 | 71
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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