Active Duty , North Navy How Well Doctors Communicate Listens Carefully
| 2002 | 2003 | 2004 | TREND
Benchmark | 89 | 89 | 89 | 1
CONUS MHS | 84 | 83 | 83 | -1
NAVY | 83 | 85 | 83 | 0
NORTH | 85 | 82 | 83 | -3
North Navy | 84 | 86 | 81 | -4
NH Camp Lejeune | 78 | 79 | 71 | -8
NH Cherry Point | 79 | 80 | 82 | 3
NH Great Lakes | 84 | 84 | 88 | 4
NMC Portsmouth | 87 | 88 | 81 | -5
NMCL Annapolis | *** | 87 | 91 | ***
NMCL Quantico | 80 | 88 | 83 | 3
NNMC Bethesda | 87 | 85 | 85 | -3
Naval Health Care New England | 88 | 84 | 83 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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