All Users , South Navy Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 54 | 54 | 70 | 16
NAVY | 56 | 57 | 70 | 14
SOUTH | 56 | 56 | 72 | 16
South Navy | 56 | 55 | 70 | 14
NH Beaufort | 68 | 62 | 74 | 6
NH Charleston | 60 | 53 | 68 | 8
NH Corpus Christi | 56 | 57 | 70 | 14
NH Jacksonville | 51 | 61 | 71 | 20
NH Pensacola | 59 | 56 | 67 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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