All Users , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 78 | 80 | 82 | 4
AIR FORCE | 79 | 80 | 83 | 4
NORTH | 74 | 76 | 79 | 5
North Air Force | 74 | 76 | 77 | 2
1st Med Grp-Langley | 74 | 73 | 89 | 15
305th Med Grp-McGuire | 74 | 79 | 69 | -5
375th Med Grp-Scott | 70 | 78 | 79 | 9
436th Med Grp-Dover | 82 | 73 | 87 | 4
4th Med Grp-Seymour Johnson | 81 | 83 | 79 | -2
66th Med Grp-Hanscom | 61 | 79 | 78 | 16
74th Med Grp-Wright-Patterson | 77 | 72 | 72 | -5
89th Med Grp-Andrews | 70 | 71 | 69 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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