All Users , West Navy Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 83 | 83 | 2
NAVY | 77 | 81 | 82 | 4
WEST | 82 | 85 | 85 | 3
West Navy | 80 | 85 | 85 | 5
NH Bremerton | 77 | 82 | 79 | 1
NH Camp Pendleton | 82 | 90 | 93 | 11
NH LeMoore | 85 | 88 | 86 | 1
NH Oak Harbor | 73 | 73 | 84 | 11
NH Twentynine Palms | 90 | 82 | 87 | -2
NMC San Diego | 79 | 87 | 84 | 5
NMCL Pearl Harbor | 84 | 87 | 78 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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