Active Duty , Overseas Navy Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 81 | 79 | -2
NAVY | 79 | 83 | 79 | 0
OVERSEAS | 84 | 83 | 81 | -2
Overseas Navy | 83 | 84 | 80 | -2
NH Guam-Agana | 87 | 97 | 90 | 3
NH Okinawa | 88 | 74 | 83 | -5
NH Yokosuka | 77 | 88 | 77 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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