Active Duty , North Other Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 53 | 51 | 67 | 14
OTHER | 47 | 47 | 61 | 13
NORTH | 48 | 49 | 63 | 15
North Other | 45 | 41 | 57 | 13
Out of Catchment North Region | 44 | 39 | 55 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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