Active Duty , South Army Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 74 | 75 | 77 | 3
ARMY | 73 | 77 | 77 | 3
SOUTH | 75 | 78 | 78 | 3
South Army | 76 | 82 | 76 | 0
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 79 | 88 | 78 | -1
Eisenhower AMC | 70 | 82 | 78 | 8
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | *** | ***
Martin ACH | *** | *** | *** | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | *** | *** | *** | ***
Winn ACH | *** | *** | 66 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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