Enrollees with Military PCM , South Army How Well Doctors Communicate Listens Carefully
| 2002 | 2003 | 2004 | TREND
Benchmark | 89 | 89 | 89 | 1
CONUS MHS | 84 | 84 | 83 | -1
ARMY | 83 | 82 | 82 | -1
SOUTH | 84 | 84 | 84 | 0
South Army | 83 | 82 | 84 | 2
Bayne-Jones ACH | 92 | 78 | 87 | -5
Brooke AMC | 80 | 89 | 84 | 4
Darnall ACH | 84 | 80 | 87 | 4
Eisenhower AMC | 82 | 82 | 85 | 3
Fox AHC | 88 | 87 | 88 | 0
Lyster ACH | 80 | 78 | 86 | 6
Martin ACH | 84 | 86 | 85 | 1
Moncrief ACH | 76 | 92 | 88 | 12
Reynolds ACH | 79 | 84 | 80 | 1
Winn ACH | 85 | 77 | 73 | -12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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