Prime Enrollees , West Army Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 91 | 90 | 90 | -1
ARMY | 88 | 87 | 87 | 0
WEST | 91 | 91 | 90 | -1
West Army | 89 | 89 | 88 | -1
Bassett ACH | 88 | 92 | 83 | -6
Evans ACH | 85 | 87 | 88 | 3
Irwin ACH | 90 | 90 | 87 | -4
L. Wood ACH | 89 | 93 | 93 | 4
Madigan AMC | 92 | 89 | 88 | -4
Munson AHC | 94 | 89 | 92 | -2
R W Bliss AHC | 87 | 84 | 88 | 1
Tripler AMC | 89 | 90 | 87 | -2
Weed ACH | 91 | 88 | 91 | 0
William Beaumont AMC | 82 | 90 | 82 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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