Active Duty , South Army Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 53 | 51 | 67 | 14
ARMY | 54 | 53 | 68 | 14
SOUTH | 55 | 51 | 71 | 16
South Army | 54 | 49 | 71 | 17
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 54 | 45 | 66 | 12
Eisenhower AMC | 49 | 42 | 88 | 38
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | *** | ***
Martin ACH | *** | *** | *** | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | 44 | *** | *** | ***
Winn ACH | *** | 46 | 71 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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