All Users , West Army Getting Care Quickly Advice over Telephone
| 2002 | 2003 | 2004 | TREND
Benchmark | 82 | 83 | 85 | 2
CONUS MHS | 74 | 75 | 73 | -1
ARMY | 68 | 68 | 68 | 0
WEST | 75 | 75 | 73 | -2
West Army | 70 | 68 | 67 | -3
Bassett ACH | 69 | 75 | 67 | -2
Evans ACH | 70 | 74 | 72 | 2
Irwin ACH | 63 | 69 | 59 | -5
L. Wood ACH | 76 | 73 | 78 | 2
Madigan AMC | 66 | 61 | 64 | -2
Munson AHC | 78 | 75 | 79 | 1
R W Bliss AHC | 73 | 75 | 69 | -3
Tripler AMC | 73 | 70 | 66 | -6
Weed ACH | 75 | 68 | 63 | -12
William Beaumont AMC | 68 | 67 | 60 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users