Prime Enrollees , Overseas Army Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 83 | 83 | 82 | -1
ARMY | 80 | 80 | 78 | -2
OVERSEAS | 84 | 83 | 82 | -2
Overseas Army | 81 | 81 | 79 | -2
121st Gen Hosp-Seoul | 84 | 78 | 77 | -6
Heidelberg Meddac | 80 | 86 | 80 | 1
Landstuhl Regional Medcen | 79 | 81 | 82 | 2
Wuerzburg Meddac | 82 | 78 | 80 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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