Prime Enrollees , North Navy Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 82 | 82 | 1
NAVY | 77 | 80 | 81 | 4
NORTH | 73 | 76 | 77 | 4
North Navy | 73 | 75 | 78 | 5
NH Camp Lejeune | 71 | 81 | 76 | 5
NH Cherry Point | 78 | 73 | 66 | -12
NH Great Lakes | 67 | 63 | 82 | 14
NMC Portsmouth | 83 | 79 | 86 | 3
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 66 | 77 | 70 | 4
NNMC Bethesda | 64 | 71 | 89 | 25
Naval Health Care New England | 74 | 76 | 74 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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