All Users , Overseas Army Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 82 | 83
ARMY | 81 | 82
OVERSEAS | 78 | 84
Overseas Army | 79 | 84
121st Gen Hosp-Seoul | 78 | 80
Heidelberg Meddac | 76 | 80
Landstuhl Regional Medcen | 84 | 99
Wuerzburg Meddac | 83 | 84
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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