Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 80 | 81 | 81 | 1
ARMY | 81 | 81 | 81 | 0
WEST | 83 | 84 | 82 | -1
West Army | 84 | 82 | 82 | -2
Bassett ACH | 79 | 83 | 70 | -9
Evans ACH | 73 | 73 | 85 | 12
Irwin ACH | 85 | 65 | 79 | -6
L. Wood ACH | 78 | 83 | 75 | -3
Madigan AMC | 95 | 93 | 86 | -9
Munson AHC | 77 | 78 | 86 | 9
R W Bliss AHC | 87 | 85 | 89 | 3
Tripler AMC | 92 | 79 | 84 | -8
Weed ACH | 86 | 80 | 83 | -4
William Beaumont AMC | 82 | 95 | 82 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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