Active Duty , Overseas Air Force Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 77 | 78 | 77 | 0
AIR FORCE | 77 | 79 | 81 | 4
OVERSEAS | 75 | 79 | 78 | 3
Overseas Air Force | 73 | 74 | 82 | 9
18th Med Grp-Kadena AB | *** | *** | *** | ***
35th Med Grp-Misawa | *** | *** | *** | ***
374th Med Grp-Yokota AB | *** | *** | *** | ***
48th Med Grp-Lakenheath | *** | *** | *** | ***
51st Med Grp-Osan AB | *** | *** | *** | ***
52nd Med Grp-Spangdahlem | 88 | 87 | 78 | -10
86th Med Grp-Ramstein | *** | 65 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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