Enrollees with Military PCM , West Navy Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 80 | 81
NAVY | 80 | 80
WEST | 81 | 82
West Navy | 79 | 84
NH Bremerton | 77 | 80
NH Camp Pendleton | 85 | 92
NH LeMoore | 84 | 82
NH Oak Harbor | 78 | 81
NH Twentynine Palms | 76 | 86
NMC San Diego | 76 | 81
NMCL Pearl Harbor | 80 | 79
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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