All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 78 | 80 | 82 | 4
NAVY | 75 | 77 | 80 | 5
SOUTH | 80 | 82 | 83 | 3
South Navy | 76 | 79 | 82 | 5
NH Beaufort | 79 | 76 | 87 | 8
NH Charleston | 84 | 83 | 81 | -4
NH Corpus Christi | 83 | 83 | 81 | -2
NH Jacksonville | 72 | 81 | 87 | 15
NH Pensacola | 79 | 84 | 81 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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