Active Duty , North Navy Courteous and Helpful Office Staff
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 86 | 85 | 84 | -2
NAVY | 85 | 87 | 84 | -1
NORTH | 86 | 83 | 84 | -2
North Navy | 86 | 85 | 84 | -2
NH Camp Lejeune | 83 | 77 | 72 | -11
NH Cherry Point | 81 | 85 | 82 | 1
NH Great Lakes | 89 | 80 | 89 | 1
NMC Portsmouth | 85 | 92 | 87 | 2
NMCL Annapolis | *** | 90 | 88 | ***
NMCL Quantico | 82 | 84 | 76 | -6
NNMC Bethesda | 85 | 79 | 87 | 1
Naval Health Care New England | 90 | 87 | 84 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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