Enrollees with Military PCM , North Navy Courteous and Helpful Office Staff 2004
| Courteous and Respectful | Helpful
Benchmark | 93 | 88
CONUS MHS | 89 | 81
NAVY | 89 | 81
NORTH | 88 | 80
North Navy | 89 | 80
NH Camp Lejeune | 85 | 73
NH Cherry Point | 92 | 79
NH Great Lakes | 93 | 84
NMC Portsmouth | 88 | 82
NMCL Annapolis | 92 | 82
NMCL Quantico | 85 | 75
NNMC Bethesda | 92 | 83
Naval Health Care New England | 90 | 80
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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