Prime Enrollees , West Army How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 84 | 90 | 87 | 80
ARMY | 82 | 89 | 85 | 77
WEST | 84 | 90 | 87 | 79
West Army | 82 | 89 | 84 | 77
Bassett ACH | 82 | 87 | 88 | 81
Evans ACH | 86 | 93 | 85 | 81
Irwin ACH | 75 | 82 | 79 | 68
L. Wood ACH | 83 | 91 | 87 | 80
Madigan AMC | 82 | 90 | 84 | 81
Munson AHC | 86 | 89 | 88 | 84
R W Bliss AHC | 81 | 91 | 81 | 76
Tripler AMC | 84 | 88 | 85 | 78
Weed ACH | 84 | 89 | 86 | 77
William Beaumont AMC | 79 | 88 | 83 | 69
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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