All Users , North Navy How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 85 | 91 | 88 | 80
NAVY | 85 | 91 | 87 | 81
NORTH | 84 | 91 | 87 | 80
North Navy | 83 | 90 | 87 | 80
NH Camp Lejeune | 80 | 87 | 83 | 77
NH Cherry Point | 86 | 92 | 85 | 79
NH Great Lakes | 90 | 96 | 91 | 87
NMC Portsmouth | 80 | 87 | 86 | 77
NMCL Annapolis | 89 | 96 | 92 | 88
NMCL Quantico | 83 | 91 | 86 | 76
NNMC Bethesda | 87 | 95 | 90 | 82
Naval Health Care New England | 86 | 93 | 90 | 85
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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