Active Duty , North Navy Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 47 | 49 | 51 | 4
NAVY | 49 | 52 | 54 | 5
NORTH | 44 | 45 | 48 | 5
North Navy | 44 | 46 | 52 | 8
NH Camp Lejeune | 39 | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | 51 | 38 | *** | ***
NMC Portsmouth | 47 | 44 | 53 | 5
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 35 | 49 | 47 | 12
NNMC Bethesda | 41 | 54 | 57 | 16
Naval Health Care New England | 46 | 49 | 54 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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