All Users , Overseas Air Force Claims Processing
| 2002 | 2003 | 2004 | TREND
Benchmark | 81 | 83 | 85 | 3
CONUS MHS | 80 | 82 | 82 | 3
AIR FORCE | 80 | 82 | 84 | 3
OVERSEAS | 73 | 80 | 81 | 8
Overseas Air Force | 75 | 76 | 82 | 7
18th Med Grp-Kadena AB | *** | *** | *** | ***
35th Med Grp-Misawa | *** | *** | *** | ***
374th Med Grp-Yokota AB | *** | *** | *** | ***
48th Med Grp-Lakenheath | 76 | 72 | 89 | 13
51st Med Grp-Osan AB | 67 | *** | *** | ***
52nd Med Grp-Spangdahlem | 82 | 85 | 85 | 2
86th Med Grp-Ramstein | 81 | 73 | 81 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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