Active Duty , South Army Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 47 | 49 | 51 | 4
ARMY | 49 | 51 | 52 | 3
SOUTH | 50 | 50 | 55 | 5
South Army | 51 | 52 | 57 | 6
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 47 | 55 | 63 | 15
Eisenhower AMC | 49 | 51 | 62 | 14
Fox AHC | *** | *** | *** | ***
Lyster ACH | *** | *** | *** | ***
Martin ACH | *** | *** | *** | ***
Moncrief ACH | *** | *** | *** | ***
Reynolds ACH | 47 | *** | *** | ***
Winn ACH | *** | *** | 42 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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