Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 77 | 78 | 80 | 3
AIR FORCE | 78 | 80 | 82 | 4
NORTH | 72 | 73 | 78 | 6
North Air Force | 73 | 76 | 77 | 3
1st Med Grp-Langley | 68 | 73 | 88 | 20
305th Med Grp-McGuire | 72 | 77 | 70 | -2
375th Med Grp-Scott | 71 | 76 | 78 | 7
436th Med Grp-Dover | 81 | 72 | 86 | 5
4th Med Grp-Seymour Johnson | 77 | 82 | 77 | 0
66th Med Grp-Hanscom | 62 | 78 | 77 | 16
74th Med Grp-Wright-Patterson | 76 | 75 | 70 | -6
89th Med Grp-Andrews | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users