Active Duty , North Navy How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 83 | 90 | 86 | 79
NAVY | 83 | 91 | 86 | 80
NORTH | 83 | 90 | 86 | 79
North Navy | 81 | 91 | 86 | 78
NH Camp Lejeune | 71 | 82 | 74 | 70
NH Cherry Point | 82 | 90 | 82 | 75
NH Great Lakes | 88 | 97 | 89 | 84
NMC Portsmouth | 81 | 91 | 89 | 80
NMCL Annapolis | 91 | 98 | 94 | 91
NMCL Quantico | 83 | 90 | 84 | 70
NNMC Bethesda | 85 | 96 | 90 | 80
Naval Health Care New England | 83 | 93 | 88 | 82
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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