Prime Enrollees , North Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 91 | 90 | 90 | -1
NAVY | 91 | 90 | 89 | -2
NORTH | 90 | 89 | 89 | -1
North Navy | 91 | 90 | 89 | -1
NH Camp Lejeune | 89 | 83 | 85 | -4
NH Cherry Point | 90 | 89 | 91 | 1
NH Great Lakes | 92 | 87 | 94 | 2
NMC Portsmouth | 90 | 94 | 87 | -3
NMCL Annapolis | 91 | 96 | 92 | 2
NMCL Quantico | 89 | 92 | 86 | -3
NNMC Bethesda | 92 | 87 | 92 | 0
Naval Health Care New England | 93 | 91 | 90 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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