Enrollees with Military PCM , West Other How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 83 | 90 | 86 | 79
OTHER | 88 | 94 | 91 | 86
WEST | 84 | 90 | 87 | 79
West Other | 88 | 94 | 91 | 86
Out of Catchment West Region | 89 | 95 | 93 | 86
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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