Active Duty , North Army Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 53 | 51 | 67 | 14
ARMY | 54 | 53 | 68 | 14
NORTH | 48 | 49 | 63 | 15
North Army | 51 | 51 | 65 | 14
Blanchfield ACH | 54 | *** | *** | ***
Dewitt ACH | 58 | 31 | 63 | 5
Guthrie AHC | 62 | 54 | 68 | 5
Ireland ACH | 48 | 59 | 61 | 14
Keller ACH | *** | *** | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 48 | 52 | 72 | 24
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 46 | 56 | 61 | 16
Womack AMC | 48 | 53 | 67 | 19
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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