Prime Enrollees , Overseas Air Force 2004 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Smoking
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Smoking Cessation
Benchmark | 74 | 75 | 91 | 89 | 62 | 85 | 58 | 71 | 73 | 73 | 87 | 80
CONUS MHS | 65 | 66 | 86 | 85 | 56 | 82 | 54 | 58 | 66 | 68 | 86 | 76
AIR FORCE | 68 | 65 | 87 | 85 | 58 | 83 | 56 | 58 | 63 | 69 | 87 | 80
OVERSEAS | 66 | 67 | 87 | 86 | 59 | 81 | 55 | 56 | 64 | 63 | 84 | 75
Overseas Air Force | 70 | 69 | 89 | 86 | 63 | 84 | 57 | 58 | 60 | 64 | 87 | 81
18th Med Grp-Kadena AB | 68 | 65 | 86 | 85 | 63 | *** | 57 | 52 | 55 | 66 | 87 | 79
35th Med Grp-Misawa | 66 | 65 | 87 | 89 | *** | *** | 58 | 49 | 53 | 72 | 83 | 79
374th Med Grp-Yokota AB | 73 | 74 | 91 | 87 | *** | *** | 60 | 62 | 56 | 73 | 86 | 82
48th Med Grp-Lakenheath | 72 | 71 | 89 | 83 | 59 | *** | 53 | 53 | 58 | 59 | 86 | 82
51st Med Grp-Osan AB | 61 | 55 | 90 | 84 | 59 | *** | 47 | 47 | 51 | 54 | 89 | 76
52nd Med Grp-Spangdahlem | 71 | 72 | 87 | 87 | 63 | 82 | 58 | 65 | 71 | 60 | 90 | 84
86th Med Grp-Ramstein | 72 | 68 | 88 | 84 | 60 | 79 | 58 | 60 | 56 | 66 | 84 | 82
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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