Prime Enrollees , West Navy Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 82 | 82 | 1
NAVY | 77 | 80 | 81 | 4
WEST | 83 | 85 | 84 | 1
West Navy | 80 | 84 | 85 | 5
NH Bremerton | 82 | 83 | 82 | 0
NH Camp Pendleton | 83 | 89 | 91 | 8
NH LeMoore | 85 | 88 | 83 | -1
NH Oak Harbor | 73 | 70 | 82 | 9
NH Twentynine Palms | 91 | 80 | 87 | -4
NMC San Diego | 77 | 85 | 83 | 6
NMCL Pearl Harbor | 84 | 86 | 80 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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