Prime Enrollees , West Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 91 | 90 | 90 | -1
NAVY | 91 | 90 | 89 | -2
WEST | 91 | 91 | 90 | -1
West Navy | 91 | 89 | 89 | -2
NH Bremerton | 96 | 90 | 95 | 0
NH Camp Pendleton | 90 | 93 | 91 | 1
NH LeMoore | 96 | 93 | 92 | -4
NH Oak Harbor | 94 | 92 | 94 | 0
NH Twentynine Palms | 97 | 93 | 84 | -13
NMC San Diego | 90 | 86 | 86 | -4
NMCL Pearl Harbor | 93 | 90 | 92 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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