All Users , North Navy Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 84 | 84 | 83 | -1
NAVY | 83 | 84 | 82 | -1
NORTH | 84 | 83 | 83 | -2
North Navy | 83 | 84 | 81 | -2
NH Camp Lejeune | 84 | 76 | 74 | -10
NH Cherry Point | 79 | 86 | 81 | 2
NH Great Lakes | 87 | 80 | 85 | -2
NMC Portsmouth | 84 | 88 | 82 | -1
NMCL Annapolis | 80 | 83 | 84 | 4
NMCL Quantico | 76 | 87 | 76 | 0
NNMC Bethesda | 84 | 79 | 84 | 0
Naval Health Care New England | 88 | 85 | 82 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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