Active Duty , Overseas Army Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 77 | 78 | 77 | 0
ARMY | 77 | 79 | 77 | -1
OVERSEAS | 75 | 79 | 78 | 3
Overseas Army | 82 | 77 | 79 | -3
121st Gen Hosp-Seoul | 73 | 57 | 79 | 7
Heidelberg Meddac | 84 | *** | 71 | -13
Landstuhl Regional Medcen | 73 | 82 | 97 | 24
Wuerzburg Meddac | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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