All Users , Overseas Air Force How Well Doctors Communicate Listens Carefully
| 2002 | 2003 | 2004 | TREND
Benchmark | 89 | 89 | 89 | 1
CONUS MHS | 85 | 85 | 85 | 0
AIR FORCE | 85 | 86 | 85 | -1
OVERSEAS | 87 | 86 | 86 | -1
Overseas Air Force | 88 | 88 | 86 | -2
18th Med Grp-Kadena AB | 92 | 91 | 84 | -8
35th Med Grp-Misawa | 88 | 91 | 92 | 4
374th Med Grp-Yokota AB | 91 | 91 | 88 | -3
48th Med Grp-Lakenheath | 84 | 87 | 84 | 0
51st Med Grp-Osan AB | 90 | 83 | 85 | -5
52nd Med Grp-Spangdahlem | 91 | 90 | 86 | -5
86th Med Grp-Ramstein | 89 | 85 | 83 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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