Enrollees with Military PCM , North Army Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 82 | 81 | -2
ARMY | 80 | 79 | 78 | -2
NORTH | 82 | 81 | 80 | -2
North Army | 79 | 78 | 76 | -4
Blanchfield ACH | 79 | 70 | 77 | -2
Dewitt ACH | 85 | 81 | 76 | -9
Guthrie AHC | 84 | 81 | 81 | -3
Ireland ACH | 83 | 83 | 83 | 0
Keller ACH | 81 | 88 | 92 | 11
Kimbrough Amb Car Cen-Ft Meade | 83 | 81 | 76 | -7
McDonald ACH | 68 | 84 | 76 | 8
Walter Reed AMC | 77 | 77 | 78 | 1
Womack AMC | 76 | 73 | 68 | -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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