Enrollees with Military PCM , West Other Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 77 | 78 | 80 | 3
OTHER | 77 | 77 | 76 | -2
WEST | 79 | 81 | 81 | 1
West Other | 83 | 82 | 70 | -13
Out of Catchment West Region | 83 | 83 | 67 | -16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users