All Users , North Army Courteous and Helpful Office Staff
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 87 | 87 | 87 | -1
ARMY | 85 | 84 | 83 | -1
NORTH | 88 | 87 | 86 | -2
North Army | 85 | 83 | 82 | -3
Blanchfield ACH | 86 | 78 | 81 | -4
Dewitt ACH | 88 | 86 | 84 | -5
Guthrie AHC | 88 | 83 | 84 | -4
Ireland ACH | 88 | 88 | 89 | 2
Keller ACH | 87 | 90 | 93 | 6
Kimbrough Amb Car Cen-Ft Meade | 87 | 86 | 82 | -5
McDonald ACH | 83 | 88 | 82 | 0
Walter Reed AMC | 81 | 83 | 85 | 3
Womack AMC | 83 | 77 | 78 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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