All Users , North Air Force How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 85 | 91 | 88 | 80
AIR FORCE | 85 | 91 | 87 | 80
NORTH | 84 | 91 | 87 | 80
North Air Force | 84 | 91 | 87 | 79
1st Med Grp-Langley | 85 | 91 | 87 | 81
305th Med Grp-McGuire | 88 | 91 | 88 | 81
375th Med Grp-Scott | 85 | 92 | 88 | 81
436th Med Grp-Dover | 88 | 91 | 89 | 79
4th Med Grp-Seymour Johnson | 81 | 90 | 85 | 77
66th Med Grp-Hanscom | 89 | 93 | 91 | 85
74th Med Grp-Wright-Patterson | 84 | 90 | 86 | 75
89th Med Grp-Andrews | 85 | 89 | 87 | 80
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users