Active Duty , West Army How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 83 | 90 | 86 | 79
ARMY | 81 | 87 | 83 | 75
WEST | 83 | 90 | 85 | 78
West Army | 79 | 86 | 81 | 74
Bassett ACH | 77 | 83 | 84 | 72
Evans ACH | 85 | 91 | 85 | 79
Irwin ACH | 69 | 79 | 73 | 64
L. Wood ACH | 81 | 89 | 84 | 77
Madigan AMC | 78 | 85 | 80 | 76
Munson AHC | 85 | 90 | 87 | 81
R W Bliss AHC | 76 | 87 | 82 | 70
Tripler AMC | 83 | 87 | 81 | 78
Weed ACH | 80 | 86 | 84 | 74
William Beaumont AMC | 78 | 89 | 82 | 67
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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