All Users , North Navy Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 51 | 52 | 56 | 5
NAVY | 52 | 55 | 57 | 5
NORTH | 45 | 47 | 52 | 7
North Navy | 46 | 49 | 54 | 8
NH Camp Lejeune | 48 | 47 | 60 | 12
NH Cherry Point | 47 | 61 | 49 | 2
NH Great Lakes | 50 | 41 | 50 | 0
NMC Portsmouth | 47 | 51 | 55 | 8
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 38 | 48 | 51 | 14
NNMC Bethesda | 43 | 49 | 53 | 10
Naval Health Care New England | 49 | 50 | 57 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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