Active Duty , Overseas Air Force Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 81 | 79 | -2
AIR FORCE | 85 | 83 | 82 | -3
OVERSEAS | 84 | 83 | 81 | -2
Overseas Air Force | 88 | 86 | 85 | -3
18th Med Grp-Kadena AB | 85 | 89 | 83 | -2
35th Med Grp-Misawa | 86 | 88 | 76 | -10
374th Med Grp-Yokota AB | 93 | 91 | 85 | -8
48th Med Grp-Lakenheath | 84 | 84 | 86 | 1
51st Med Grp-Osan AB | 86 | 80 | 86 | -1
52nd Med Grp-Spangdahlem | 91 | 83 | 81 | -10
86th Med Grp-Ramstein | 89 | 87 | 83 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users