All Users , North Army How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 85 | 91 | 88 | 80
ARMY | 83 | 89 | 85 | 78
NORTH | 84 | 91 | 87 | 80
North Army | 82 | 88 | 84 | 77
Blanchfield ACH | 82 | 86 | 83 | 79
Dewitt ACH | 82 | 90 | 87 | 79
Guthrie AHC | 87 | 91 | 87 | 80
Ireland ACH | 88 | 91 | 87 | 83
Keller ACH | 90 | 96 | 93 | 87
Kimbrough Amb Car Cen-Ft Meade | 79 | 87 | 82 | 77
McDonald ACH | 86 | 91 | 87 | 79
Walter Reed AMC | 86 | 91 | 88 | 81
Womack AMC | 77 | 82 | 80 | 69
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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