Enrollees with Military PCM , Overseas Air Force Courteous and Helpful Office Staff
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 86 | 86 | 85 | -1
AIR FORCE | 88 | 88 | 87 | -1
OVERSEAS | 88 | 87 | 86 | -2
Overseas Air Force | 91 | 90 | 88 | -2
18th Med Grp-Kadena AB | 89 | 89 | 86 | -4
35th Med Grp-Misawa | 89 | 90 | 87 | -2
374th Med Grp-Yokota AB | 90 | 93 | 90 | 0
48th Med Grp-Lakenheath | 90 | 91 | 88 | -1
51st Med Grp-Osan AB | 93 | 85 | 90 | -4
52nd Med Grp-Spangdahlem | 92 | 89 | 87 | -5
86th Med Grp-Ramstein | 91 | 91 | 88 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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