Active Duty , West Navy Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 77 | 77
NAVY | 76 | 77
WEST | 77 | 80
West Navy | 75 | 85
NH Bremerton | *** | ***
NH Camp Pendleton | *** | ***
NH LeMoore | *** | ***
NH Oak Harbor | *** | ***
NH Twentynine Palms | *** | ***
NMC San Diego | 76 | 84
NMCL Pearl Harbor | *** | ***
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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