Prime Enrollees , South Army Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 51 | 53 | 56 | 5
ARMY | 52 | 54 | 56 | 4
SOUTH | 54 | 55 | 58 | 4
South Army | 55 | 56 | 61 | 6
Bayne-Jones ACH | 70 | 52 | 65 | -5
Brooke AMC | 52 | 53 | 60 | 7
Darnall ACH | 51 | 61 | 67 | 15
Eisenhower AMC | 52 | 51 | 59 | 8
Fox AHC | 51 | 51 | 63 | 12
Lyster ACH | 47 | 49 | 52 | 6
Martin ACH | 60 | 59 | 59 | -2
Moncrief ACH | 60 | 53 | 68 | 8
Reynolds ACH | 55 | 65 | 67 | 12
Winn ACH | 56 | 48 | 47 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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