Active Duty , Overseas Navy Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 53 | 51 | 67 | 14
NAVY | 56 | 54 | 67 | 11
OVERSEAS | 57 | 63 | 68 | 11
Overseas Navy | 54 | 71 | 66 | 11
NH Guam-Agana | *** | *** | *** | ***
NH Okinawa | *** | *** | *** | ***
NH Yokosuka | 39 | 91 | 66 | 27
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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