Prime Enrollees , North Army Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 77 | 80 | 81 | 4
ARMY | 76 | 79 | 81 | 4
NORTH | 71 | 75 | 78 | 6
North Army | 70 | 74 | 78 | 8
Blanchfield ACH | 72 | 71 | 77 | 5
Dewitt ACH | 64 | 76 | 73 | 9
Guthrie AHC | 75 | 71 | 70 | -4
Ireland ACH | 70 | 78 | 80 | 11
Keller ACH | 64 | 55 | 76 | 12
Kimbrough Amb Car Cen-Ft Meade | 72 | 78 | 78 | 6
McDonald ACH | 90 | 87 | 81 | -9
Walter Reed AMC | 70 | 69 | 76 | 6
Womack AMC | 66 | 75 | 81 | 15
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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