All Users , North Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 91 | 91 | 90 | -1
AIR FORCE | 92 | 92 | 91 | -1
NORTH | 91 | 90 | 90 | -1
North Air Force | 92 | 91 | 89 | -2
1st Med Grp-Langley | 91 | 90 | 93 | 2
305th Med Grp-McGuire | 91 | 92 | 93 | 2
375th Med Grp-Scott | 91 | 89 | 90 | -1
436th Med Grp-Dover | 94 | 94 | 92 | -2
4th Med Grp-Seymour Johnson | 91 | 87 | 84 | -7
66th Med Grp-Hanscom | 91 | 94 | 94 | 3
74th Med Grp-Wright-Patterson | 93 | 92 | 90 | -3
89th Med Grp-Andrews | 91 | 94 | 88 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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