All Users , North Navy Claims Processing
| 2002 | 2003 | 2004 | TREND
Benchmark | 81 | 83 | 85 | 3
CONUS MHS | 80 | 82 | 82 | 3
NAVY | 76 | 79 | 81 | 5
NORTH | 75 | 77 | 79 | 5
North Navy | 73 | 77 | 80 | 7
NH Camp Lejeune | 70 | 78 | 81 | 11
NH Cherry Point | 78 | 74 | 71 | -8
NH Great Lakes | 67 | 63 | 79 | 12
NMC Portsmouth | 79 | 81 | 84 | 5
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 62 | 77 | 74 | 12
NNMC Bethesda | 69 | 76 | 80 | 11
Naval Health Care New England | 75 | 76 | 76 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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