All Users , North Other Customer Service Problem with Paperwork
| 2002 | 2003 | 2004 | TREND*
Benchmark | 56 | 59 | 71 | 15
CONUS MHS | 54 | 54 | 70 | 16
OTHER | 51 | 52 | 68 | 16
NORTH | 48 | 51 | 68 | 20
North Other | 45 | 49 | 66 | 21
Out of Catchment North Region | 45 | 48 | 65 | 20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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