Active Duty , North Air Force Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 81 | 79 | -2
AIR FORCE | 85 | 83 | 82 | -3
NORTH | 83 | 79 | 80 | -3
North Air Force | 83 | 80 | 81 | -2
1st Med Grp-Langley | 83 | 75 | 84 | 1
305th Med Grp-McGuire | 83 | 81 | 81 | -2
375th Med Grp-Scott | 84 | 76 | 76 | -8
436th Med Grp-Dover | 84 | 86 | 91 | 7
4th Med Grp-Seymour Johnson | 78 | 79 | 74 | -4
66th Med Grp-Hanscom | 78 | 80 | 82 | 4
74th Med Grp-Wright-Patterson | 89 | 87 | 82 | -7
89th Med Grp-Andrews | 79 | 82 | 85 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users