Prime Enrollees , West Army Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 83 | 83 | 82 | -1
ARMY | 80 | 80 | 78 | -2
WEST | 84 | 85 | 82 | -2
West Army | 82 | 82 | 78 | -3
Bassett ACH | 76 | 91 | 80 | 3
Evans ACH | 78 | 78 | 81 | 3
Irwin ACH | 84 | 76 | 77 | -8
L. Wood ACH | 83 | 84 | 80 | -3
Madigan AMC | 81 | 82 | 77 | -4
Munson AHC | 88 | 82 | 86 | -2
R W Bliss AHC | 78 | 78 | 78 | 0
Tripler AMC | 88 | 84 | 79 | -9
Weed ACH | 81 | 82 | 82 | 1
William Beaumont AMC | 78 | 84 | 75 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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