Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 77 | 78 | 80 | 3
ARMY | 76 | 79 | 80 | 4
SOUTH | 78 | 81 | 82 | 3
South Army | 78 | 84 | 81 | 3
Bayne-Jones ACH | 85 | 85 | 84 | -1
Brooke AMC | 60 | 70 | 89 | 28
Darnall ACH | 84 | 90 | 81 | -3
Eisenhower AMC | 72 | 79 | 81 | 8
Fox AHC | 73 | 79 | 84 | 10
Lyster ACH | 63 | 72 | 81 | 18
Martin ACH | 77 | 84 | 82 | 5
Moncrief ACH | 83 | 88 | 79 | -4
Reynolds ACH | 83 | 97 | 84 | 1
Winn ACH | 79 | 70 | 74 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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