Enrollees with Military PCM , North Navy How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 83 | 90 | 86 | 79
NAVY | 84 | 90 | 87 | 80
NORTH | 82 | 90 | 85 | 78
North Navy | 82 | 90 | 86 | 79
NH Camp Lejeune | 79 | 86 | 80 | 76
NH Cherry Point | 84 | 91 | 83 | 76
NH Great Lakes | 90 | 96 | 90 | 85
NMC Portsmouth | 80 | 88 | 86 | 77
NMCL Annapolis | 88 | 97 | 92 | 89
NMCL Quantico | 82 | 90 | 86 | 76
NNMC Bethesda | 86 | 95 | 90 | 83
Naval Health Care New England | 85 | 93 | 90 | 84
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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