Enrollees with Military PCM , North Army Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 52 | 53 | 56 | 4
ARMY | 52 | 53 | 56 | 3
NORTH | 47 | 48 | 52 | 5
North Army | 48 | 48 | 51 | 3
Blanchfield ACH | 54 | 45 | 49 | -5
Dewitt ACH | 48 | 46 | 56 | 8
Guthrie AHC | 51 | 56 | 55 | 4
Ireland ACH | 56 | 50 | 48 | -8
Keller ACH | 39 | 46 | 48 | 8
Kimbrough Amb Car Cen-Ft Meade | 44 | 52 | 49 | 5
McDonald ACH | 51 | 43 | 47 | -4
Walter Reed AMC | 32 | 47 | 48 | 16
Womack AMC | 49 | 49 | 49 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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