All Users , North Air Force Claims Processing
| 2002 | 2003 | 2004 | TREND
Benchmark | 81 | 83 | 85 | 3
CONUS MHS | 80 | 82 | 82 | 3
AIR FORCE | 80 | 82 | 84 | 3
NORTH | 75 | 77 | 79 | 5
North Air Force | 73 | 78 | 77 | 4
1st Med Grp-Langley | 72 | 75 | 89 | 17
305th Med Grp-McGuire | 74 | 79 | 67 | -7
375th Med Grp-Scott | 69 | 81 | 78 | 9
436th Med Grp-Dover | 81 | 75 | 86 | 5
4th Med Grp-Seymour Johnson | 80 | 86 | 80 | 0
66th Med Grp-Hanscom | 63 | 76 | 78 | 15
74th Med Grp-Wright-Patterson | 76 | 75 | 74 | -2
89th Med Grp-Andrews | 70 | 74 | 69 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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