Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 74 | 75 | 77 | 3
ARMY | 73 | 77 | 77 | 3
NORTH | 70 | 69 | 75 | 5
North Army | 66 | 69 | 75 | 10
Blanchfield ACH | *** | *** | *** | ***
Dewitt ACH | 64 | *** | *** | ***
Guthrie AHC | 73 | 64 | 68 | -4
Ireland ACH | 71 | 80 | 77 | 6
Keller ACH | *** | *** | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 64 | 71 | 81 | 17
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 66 | 63 | 71 | 5
Womack AMC | 59 | 67 | 77 | 18
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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