Active Duty , West Other Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 81 | 79 | -2
OTHER | 90 | 86 | 85 | -5
WEST | 81 | 85 | 79 | -2
West Other | 87 | 93 | 83 | -4
Out of Catchment West Region | 87 | 95 | 84 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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