Active Duty , West Army Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 77 | 77
ARMY | 77 | 77
WEST | 77 | 80
West Army | 81 | 79
Bassett ACH | *** | ***
Evans ACH | *** | ***
Irwin ACH | 77 | 78
L. Wood ACH | *** | ***
Madigan AMC | 82 | 78
Munson AHC | 63 | 74
R W Bliss AHC | 89 | 91
Tripler AMC | *** | ***
Weed ACH | *** | ***
William Beaumont AMC | *** | ***
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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