Enrollees with Military PCM , West Army Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 80 | 81
ARMY | 80 | 81
WEST | 81 | 82
West Army | 83 | 82
Bassett ACH | 71 | 70
Evans ACH | 87 | 85
Irwin ACH | 79 | 79
L. Wood ACH | 85 | 75
Madigan AMC | 88 | 86
Munson AHC | 77 | 86
R W Bliss AHC | 85 | 89
Tripler AMC | 83 | 84
Weed ACH | 81 | 83
William Beaumont AMC | 82 | 82
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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