All Users , South Army Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 83 | 83 | 2
ARMY | 81 | 81 | 82 | 0
SOUTH | 86 | 86 | 84 | -2
South Army | 83 | 85 | 82 | -1
Bayne-Jones ACH | 90 | 90 | 86 | -4
Brooke AMC | 78 | 84 | 86 | 8
Darnall ACH | 86 | 90 | 82 | -4
Eisenhower AMC | 81 | 78 | 84 | 3
Fox AHC | 86 | 79 | 87 | 2
Lyster ACH | 78 | 81 | 81 | 3
Martin ACH | 87 | 82 | 77 | -9
Moncrief ACH | 88 | 86 | 85 | -3
Reynolds ACH | 87 | 98 | 97 | 10
Winn ACH | 79 | 72 | 77 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users