Enrollees with Military PCM , Overseas Air Force How Well Doctors Communicate 2004
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 89 | 93 | 91 | 83
CONUS MHS | 83 | 90 | 86 | 79
AIR FORCE | 84 | 90 | 87 | 79
OVERSEAS | 85 | 91 | 87 | 81
Overseas Air Force | 85 | 91 | 87 | 80
18th Med Grp-Kadena AB | 83 | 91 | 88 | 78
35th Med Grp-Misawa | 91 | 90 | 91 | 84
374th Med Grp-Yokota AB | 88 | 92 | 85 | 84
48th Med Grp-Lakenheath | 83 | 89 | 85 | 76
51st Med Grp-Osan AB | 84 | 90 | 84 | 78
52nd Med Grp-Spangdahlem | 85 | 94 | 87 | 81
86th Med Grp-Ramstein | 82 | 93 | 85 | 76
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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