Active Duty , South Navy Customer Service
| 2002 | 2003 | 2004 | TREND*
Benchmark | 57 | 58 | 62 | 5
CONUS MHS | 47 | 49 | 51 | 4
NAVY | 49 | 52 | 54 | 5
SOUTH | 50 | 50 | 55 | 5
South Navy | 52 | 48 | 54 | 2
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | *** | ***
NH Corpus Christi | 55 | 50 | 49 | -6
NH Jacksonville | 47 | 49 | 58 | 11
NH Pensacola | 54 | 48 | 53 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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