Active Duty , North Army Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 77 | 77
ARMY | 77 | 77
NORTH | 75 | 74
North Army | 75 | 73
Blanchfield ACH | *** | ***
Dewitt ACH | *** | ***
Guthrie AHC | 68 | 61
Ireland ACH | 77 | 77
Keller ACH | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 81 | 79
McDonald ACH | *** | ***
Walter Reed AMC | 71 | 64
Womack AMC | 77 | 75
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users