Enrollees with Military PCM , North Army How Well Doctors Communicate Shows Respect
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 91 | 91 | 1
CONUS MHS | 87 | 87 | 86 | -1
ARMY | 85 | 84 | 84 | -1
NORTH | 86 | 85 | 85 | 0
North Army | 84 | 82 | 83 | -2
Blanchfield ACH | 84 | 72 | 82 | -2
Dewitt ACH | 85 | 87 | 86 | 1
Guthrie AHC | 86 | 81 | 86 | 0
Ireland ACH | 90 | 85 | 86 | -4
Keller ACH | 84 | 86 | 92 | 9
Kimbrough Amb Car Cen-Ft Meade | 88 | 84 | 81 | -7
McDonald ACH | 82 | 89 | 85 | 3
Walter Reed AMC | 85 | 88 | 88 | 3
Womack AMC | 82 | 80 | 76 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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