Prime Enrollees , North Navy Claims Processing 2004
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 83 | 86
CONUS MHS | 81 | 82
NAVY | 80 | 81
NORTH | 78 | 77
North Navy | 80 | 78
NH Camp Lejeune | 81 | 76
NH Cherry Point | 69 | 66
NH Great Lakes | 77 | 82
NMC Portsmouth | 85 | 86
NMCL Annapolis | *** | ***
NMCL Quantico | 72 | 70
NNMC Bethesda | 80 | 89
Naval Health Care New England | 78 | 74
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users