Enrollees with Military PCM , North Navy Claims Processing
| 2002 | 2003 | 2004 | TREND
Benchmark | 81 | 83 | 85 | 3
CONUS MHS | 78 | 80 | 80 | 2
NAVY | 75 | 78 | 80 | 5
NORTH | 73 | 74 | 77 | 4
North Navy | 71 | 74 | 78 | 7
NH Camp Lejeune | 69 | 80 | 75 | 6
NH Cherry Point | 76 | 74 | 67 | -9
NH Great Lakes | 64 | 59 | 80 | 16
NMC Portsmouth | 78 | 72 | 84 | 6
NMCL Annapolis | *** | *** | *** | ***
NMCL Quantico | 64 | 77 | 71 | 6
NNMC Bethesda | 63 | 72 | 84 | 21
Naval Health Care New England | 76 | 75 | 74 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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