Enrollees with Military PCM , South Army Courteous and Helpful Office Staff Helpful
| 2002 | 2003 | 2004 | TREND
Benchmark | 87 | 88 | 88 | 1
CONUS MHS | 82 | 82 | 81 | -2
ARMY | 80 | 79 | 78 | -2
SOUTH | 82 | 82 | 81 | -1
South Army | 78 | 79 | 79 | 1
Bayne-Jones ACH | 83 | 80 | 75 | -8
Brooke AMC | 79 | 83 | 78 | -1
Darnall ACH | 82 | 76 | 86 | 4
Eisenhower AMC | 73 | 76 | 79 | 7
Fox AHC | 81 | 85 | 88 | 6
Lyster ACH | 81 | 79 | 79 | -1
Martin ACH | 76 | 83 | 76 | 0
Moncrief ACH | 81 | 86 | 79 | -2
Reynolds ACH | 69 | 75 | 82 | 13
Winn ACH | 78 | 77 | 64 | -14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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