Active Duty , North Army Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 77 | 78 | 77 | 0
ARMY | 77 | 79 | 77 | -1
NORTH | 72 | 71 | 74 | 2
North Army | 70 | 75 | 73 | 3
Blanchfield ACH | 67 | *** | *** | ***
Dewitt ACH | 78 | *** | *** | ***
Guthrie AHC | 82 | 65 | 61 | -21
Ireland ACH | 74 | 82 | 77 | 3
Keller ACH | *** | *** | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 72 | 70 | 79 | 7
McDonald ACH | *** | *** | *** | ***
Walter Reed AMC | 68 | 61 | 64 | -4
Womack AMC | 66 | 76 | 75 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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