All Users , Overseas Navy Claims Processing Claims Handled Correctly
| 2002 | 2003 | 2004 | TREND
Benchmark | 83 | 85 | 86 | 3
CONUS MHS | 81 | 83 | 83 | 2
NAVY | 77 | 81 | 82 | 4
OVERSEAS | 78 | 81 | 84 | 6
Overseas Navy | 67 | 73 | 80 | 13
NH Guam-Agana | *** | *** | *** | ***
NH Okinawa | *** | *** | 74 | ***
NH Yokosuka | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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