Enrollees with Military PCM , West Other Courteous and Helpful Office Staff
| 2002 | 2003 | 2004 | TREND
Benchmark | 90 | 90 | 91 | 1
CONUS MHS | 86 | 86 | 85 | -1
OTHER | 93 | 90 | 89 | -3
WEST | 87 | 88 | 85 | -2
West Other | 92 | 96 | 89 | -3
Out of Catchment West Region | 92 | 98 | 91 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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