Active Duty , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 74 | 75 | 77 | 3
AIR FORCE | 75 | 77 | 79 | 4
NORTH | 70 | 69 | 75 | 5
North Air Force | 71 | 73 | 73 | 2
1st Med Grp-Langley | *** | *** | *** | ***
305th Med Grp-McGuire | 78 | 84 | 65 | -14
375th Med Grp-Scott | 59 | 73 | 75 | 16
436th Med Grp-Dover | 77 | 69 | 89 | 13
4th Med Grp-Seymour Johnson | 73 | 81 | 75 | 3
66th Med Grp-Hanscom | 57 | *** | 73 | 16
74th Med Grp-Wright-Patterson | *** | *** | *** | ***
89th Med Grp-Andrews | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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