Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2002 | 2003 | 2004 | TREND
Benchmark | 79 | 81 | 83 | 4
CONUS MHS | 74 | 75 | 77 | 3
NAVY | 68 | 71 | 76 | 7
WEST | 76 | 80 | 77 | 1
West Navy | 74 | 78 | 75 | 1
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | 75 | *** | *** | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | *** | ***
NH Twentynine Palms | *** | *** | *** | ***
NMC San Diego | *** | *** | 76 | ***
NMCL Pearl Harbor | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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