Enrollees with Military PCM , West Army Getting Care Quickly Advice over Telephone
| 2002 | 2003 | 2004 | TREND
Benchmark | 82 | 83 | 85 | 2
CONUS MHS | 70 | 70 | 68 | -2
ARMY | 66 | 67 | 66 | 0
WEST | 71 | 72 | 68 | -3
West Army | 67 | 67 | 65 | -1
Bassett ACH | 65 | 73 | 66 | 1
Evans ACH | 67 | 71 | 70 | 2
Irwin ACH | 61 | 71 | 56 | -4
L. Wood ACH | 72 | 71 | 78 | 6
Madigan AMC | 64 | 57 | 64 | 0
Munson AHC | 78 | 73 | 76 | -1
R W Bliss AHC | 69 | 73 | 67 | -2
Tripler AMC | 66 | 68 | 64 | -2
Weed ACH | 72 | 65 | 61 | -11
William Beaumont AMC | 66 | 68 | 57 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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