Enrollees with Military PCM , West Navy Courteous and Helpful Office Staff 2004
| Courteous and Respectful | Helpful
Benchmark | 93 | 88
CONUS MHS | 89 | 81
NAVY | 89 | 81
WEST | 90 | 81
West Navy | 89 | 80
NH Bremerton | 96 | 84
NH Camp Pendleton | 91 | 82
NH LeMoore | 92 | 84
NH Oak Harbor | 94 | 85
NH Twentynine Palms | 83 | 77
NMC San Diego | 85 | 78
NMCL Pearl Harbor | 92 | 83
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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