Enrollees with Military PCM , North Air Force Courteous and Helpful Office Staff 2004
| Courteous and Respectful | Helpful
Benchmark | 93 | 88
CONUS MHS | 89 | 81
AIR FORCE | 91 | 83
NORTH | 88 | 80
North Air Force | 89 | 82
1st Med Grp-Langley | 91 | 83
305th Med Grp-McGuire | 93 | 82
375th Med Grp-Scott | 88 | 79
436th Med Grp-Dover | 92 | 88
4th Med Grp-Seymour Johnson | 84 | 77
66th Med Grp-Hanscom | 94 | 85
74th Med Grp-Wright-Patterson | 89 | 83
89th Med Grp-Andrews | 88 | 83
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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