Active Duty , West Army Courteous and Helpful Office Staff Courteous and Respectful
| 2002 | 2003 | 2004 | TREND
Benchmark | 93 | 93 | 93 | 0
CONUS MHS | 90 | 89 | 89 | -1
ARMY | 87 | 85 | 87 | 0
WEST | 91 | 91 | 88 | -3
West Army | 88 | 88 | 86 | -3
Bassett ACH | 91 | 98 | 79 | -12
Evans ACH | 88 | 86 | 83 | -5
Irwin ACH | 91 | 86 | 85 | -6
L. Wood ACH | 85 | 96 | 91 | 5
Madigan AMC | 92 | 84 | 87 | -5
Munson AHC | 91 | 85 | 89 | -2
R W Bliss AHC | 89 | 79 | 84 | -4
Tripler AMC | 87 | 90 | 84 | -3
Weed ACH | 92 | 84 | 88 | -4
William Beaumont AMC | 80 | 89 | 81 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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