Prime Enrollees , 2004 Composite Scores, All Regions


Prime Enrollees , All Regions 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Trends
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
ARMY	64	62	83	83	56	81	53	54	68	66	84	75
NAVY	66	65	85	85	58	81	53	57	66	65	85	74
AIR FORCE	68	65	87	85	58	83	56	58	63	69	87	80
OTHER	64	73	89	87	54	81	56	63	66	69	87	76
NORTH	63	64	85	84	52	78	50	57	68	67	86	74
North Army	62	61	81	82	52	78	48	52	69	67	85	77
North Navy	63	62	85	84	55	79	50	58	70	64	84	70
North Air Force	65	62	85	84	54	77	51	57	66	70	88	81
North Other	62	74	90	88	49	77	50	63	67	69	87	73
SOUTH	66	67	86	85	58	84	58	59	65	68	87	77
South Army	66	63	83	85	61	82	56	57	67	66	84	74
South Navy	69	70	87	87	59	81	57	60	65	68	86	75
South Air Force	68	65	87	85	59	85	57	58	63	69	87	79
South Other	64	70	87	86	55	85	60	62	64	69	89	78
WEST	66	66	86	85	58	83	56	58	66	68	85	77
West Army	64	61	83	83	56	83	54	55	69	65	83	76
West Navy	67	63	85	84	60	83	54	55	63	65	83	76
West Air Force	68	66	87	86	59	84	58	59	63	70	87	81
West Other	66	74	89	88	56	83	55	65	69	71	87	76
OVERSEAS	66	67	87	86	59	81	55	56	64	63	84	75
Overseas Army	61	64	84	83	58	80	53	51	67	62	80	70
Overseas Navy	69	71	87	90	59	80	55	59	67	64	86	75
Overseas Air Force	70	69	89	86	63	84	57	58	60	64	87	81
Overseas Other	68	71	92	90	55	79	55	64	64	59	86	75
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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