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Prime Enrollees , All Regions
Getting Care Quickly
2004
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait in Doctor`s Office
Benchmark 85 78 84 52
CONUS MHS 70 67 74 51
ARMY 66 63 71 48
NAVY 68 65 73 52
AIR FORCE 69 66 73 53
OTHER 80 78 82 51
NORTH 69 65 73 50
North Army 65 59 71 47
North Navy 66 62 70 50
North Air Force 65 62 69 50
North Other 80 78 83 56
SOUTH 73 71 75 48
South Army 68 68 70 47
South Navy 73 72 79 55
South Air Force 70 66 73 52
South Other 79 80 80 41
WEST 70 66 74 53
West Army 66 61 69 50
West Navy 66 64 73 50
West Air Force 69 66 74 55
West Other 80 76 82 58
OVERSEAS 72 68 78 53
Overseas Army 68 64 76 47
Overseas Navy 75 71 79 58
Overseas Air Force 72 68 78 57
Overseas Other 78 77 86 43
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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