Prime Enrollees , Claims Processing , All Regions


Prime Enrollees , All Regions Claims Processing Claims Handled in a Reasonable Time
	2002	2003	2004	TREND
Benchmark	79	81	83	4
CONUS MHS	77	80	81	4
ARMY	76	79	81	4
NAVY	74	76	80	7
AIR FORCE	79	80	82	4
OTHER	78	83	81	3
NORTH	71	75	78	6
North Army	70	74	78	8
North Navy	70	73	80	10
North Air Force	73	78	77	3
North Other	73	75	77	4
SOUTH	80	83	83	4
South Army	78	84	82	3
South Navy	76	79	81	6
South Air Force	82	81	84	2
South Other	81	86	85	4
WEST	80	82	82	2
West Army	79	79	84	5
West Navy	80	80	80	1
West Air Force	79	81	83	4
West Other	82	85	82	0
OVERSEAS	71	81	79	8
Overseas Army	82	84	78	-4
Overseas Navy	65	69	80	16
Overseas Air Force	71	75	82	11
Overseas Other	39	91	75	36
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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