Prime Enrollees , 2004 Composite Scores, North Other


Prime Enrollees , North Other 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
OTHER	64	73	89	87	54	81	56	63	66	69	87	76
NORTH	63	64	85	84	52	78	50	57	68	67	86	74
North Other	62	74	90	88	49	77	50	63	67	69	87	73
Out of Catchment North Region	63	76	90	89	48	75	49	64	67	70	87	71
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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