Prime Enrollees , 2004 Composite Scores, South Army


Prime Enrollees , South Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
ARMY	64	62	83	83	56	81	53	54	68	66	84	75
SOUTH	66	67	86	85	58	84	58	59	65	68	87	77
South Army	66	63	83	85	61	82	56	57	67	66	84	74
Bayne-Jones ACH	67	70	81	88	65	88	57	59	74	73	82	69
Brooke AMC	70	63	83	87	60	88	66	64	68	70	91	80
Darnall ACH	67	67	88	86	67	84	62	57	62	70	82	72
Eisenhower AMC	65	61	84	87	59	82	54	59	67	63	86	80
Fox AHC	74	76	90	88	63	86	60	65	69	66	88	74
Lyster ACH	64	69	85	84	52	81	54	58	69	73	87	79
Martin ACH	66	62	80	84	59	79	51	53	67	62	87	77
Moncrief ACH	72	69	87	88	68	83	57	64	74	70	87	71
Reynolds ACH	66	68	84	83	67	91	58	59	61	67	81	71
Winn ACH	56	52	73	76	47	76	44	47	73	62	81	73
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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