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Prime Enrollees , South Army
Claims Processing

Claims Handled in a Reasonable Time
  2002 2003 2004 TREND
Benchmark 79 81 83 4
CONUS MHS 77 80 81 4
ARMY 76 79 81 4
SOUTH 80 83 83 4
South Army 78 84 82 3
Bayne-Jones ACH 86 85 86 0
Brooke AMC 66 76 88 22
Darnall ACH 82 92 85 3
Eisenhower AMC 73 79 80 7
Fox AHC 75 78 84 10
Lyster ACH 66 73 81 15
Martin ACH 79 83 82 4
Moncrief ACH 83 86 80 -3
Reynolds ACH 85 97 86 1
Winn ACH 79 69 74 -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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