Prime Enrollees , Customer Service , South Air Force


Prime Enrollees , South Air Force Customer Service 2004
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	61	71
CONUS MHS	49	49	71
AIR FORCE	50	51	74
SOUTH	51	50	73
South Air Force	51	50	76
12th Med Grp-Randolph	48	55	77
16th Med Grp-Hurlburt Field	49	53	60
17th Med Grp-Goodfellow	50	53	75
20th Med Grp-Shaw	70	60	78
2nd Med Grp-Barksdale	50	49	73
314th Med Grp-Little Rock	54	61	78
325th Med Grp-Tyndall	51	62	76
42nd Med Grp-Maxwell	61	56	77
45th Med Grp-Patrick	53	50	71
59th Med Wing-Lackland	44	41	75
6th Med Grp-MacDill	48	38	77
72nd Med Grp-Tinker	53	58	78
78th Med Grp-Robins	50	53	78
7th Med Grp-Dyess	60	50	79
81st Med Grp-Keesler	47	49	82
82nd Med Grp-Sheppard	59	45	79
96th Med Grp-Eglin	52	49	73
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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