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Prime Enrollees , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2002 2003 2004 TREND
Benchmark 79 81 83 4
CONUS MHS 77 80 81 4
AIR FORCE 79 80 82 4
SOUTH 80 83 83 4
South Air Force 82 81 84 2
12th Med Grp-Randolph 82 84 81 -1
16th Med Grp-Hurlburt Field 84 72 76 -9
17th Med Grp-Goodfellow 88 86 91 2
20th Med Grp-Shaw 80 78 90 9
2nd Med Grp-Barksdale 78 78 92 14
314th Med Grp-Little Rock 82 84 91 9
325th Med Grp-Tyndall 81 83 88 6
42nd Med Grp-Maxwell 79 82 81 2
45th Med Grp-Patrick 79 88 83 4
59th Med Wing-Lackland 90 73 80 -11
6th Med Grp-MacDill 76 87 81 5
72nd Med Grp-Tinker 73 82 95 22
78th Med Grp-Robins 78 83 82 5
7th Med Grp-Dyess 84 83 85 0
81st Med Grp-Keesler 92 86 71 -21
82nd Med Grp-Sheppard 75 87 82 7
96th Med Grp-Eglin 85 86 86 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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