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Prime Enrollees , South Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 77 | 80 | 81 | 4 |
| AIR FORCE | 79 | 80 | 82 | 4 |
| SOUTH | 80 | 83 | 83 | 4 |
| South Air Force | 82 | 81 | 84 | 2 |
| 12th Med Grp-Randolph | 82 | 84 | 81 | -1 |
| 16th Med Grp-Hurlburt Field | 84 | 72 | 76 | -9 |
| 17th Med Grp-Goodfellow | 88 | 86 | 91 | 2 |
| 20th Med Grp-Shaw | 80 | 78 | 90 | 9 |
| 2nd Med Grp-Barksdale | 78 | 78 | 92 | 14 |
| 314th Med Grp-Little Rock | 82 | 84 | 91 | 9 |
| 325th Med Grp-Tyndall | 81 | 83 | 88 | 6 |
| 42nd Med Grp-Maxwell | 79 | 82 | 81 | 2 |
| 45th Med Grp-Patrick | 79 | 88 | 83 | 4 |
| 59th Med Wing-Lackland | 90 | 73 | 80 | -11 |
| 6th Med Grp-MacDill | 76 | 87 | 81 | 5 |
| 72nd Med Grp-Tinker | 73 | 82 | 95 | 22 |
| 78th Med Grp-Robins | 78 | 83 | 82 | 5 |
| 7th Med Grp-Dyess | 84 | 83 | 85 | 0 |
| 81st Med Grp-Keesler | 92 | 86 | 71 | -21 |
| 82nd Med Grp-Sheppard | 75 | 87 | 82 | 7 |
| 96th Med Grp-Eglin | 85 | 86 | 86 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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