Prime Enrollees , 2004 Composite Scores, West Army


Prime Enrollees , West Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
ARMY	64	62	83	83	56	81	53	54	68	66	84	75
WEST	66	66	86	85	58	83	56	58	66	68	85	77
West Army	64	61	83	83	56	83	54	55	69	65	83	76
Bassett ACH	64	66	81	85	56	71	48	57	75	60	85	73
Evans ACH	68	70	84	86	61	87	59	60	68	74	82	84
Irwin ACH	60	55	82	76	52	79	49	48	61	67	80	69
L. Wood ACH	70	70	86	85	55	81	59	57	71	71	81	74
Madigan AMC	64	58	83	84	57	85	54	55	73	68	84	74
Munson AHC	64	75	89	87	55	81	56	62	68	73	92	87
R W Bliss AHC	60	61	83	82	55	88	52	49	71	67	87	71
Tripler AMC	64	61	83	84	53	84	54	54	62	64	83	76
Weed ACH	64	63	86	84	54	82	52	60	67	60	79	76
William Beaumont AMC	58	53	78	80	53	84	51	49	74	51	81	78
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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