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Prime Enrollees , West Army
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 84 90 87 80
ARMY 82 89 85 77
WEST 84 90 87 79
West Army 82 89 84 77
Bassett ACH 82 87 88 81
Evans ACH 86 93 85 81
Irwin ACH 75 82 79 68
L. Wood ACH 83 91 87 80
Madigan AMC 82 90 84 81
Munson AHC 86 89 88 84
R W Bliss AHC 81 91 81 76
Tripler AMC 84 88 85 78
Weed ACH 84 89 86 77
William Beaumont AMC 79 88 83 69
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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