Prime Enrollees , 2004 Composite Scores, West Navy


Prime Enrollees , West Navy 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
NAVY	66	65	85	85	58	81	53	57	66	65	85	74
WEST	66	66	86	85	58	83	56	58	66	68	85	77
West Navy	67	63	85	84	60	83	54	55	63	65	83	76
NH Bremerton	71	66	90	87	52	80	53	53	62	64	87	77
NH Camp Pendleton	66	67	87	86	67	88	60	61	64	62	81	77
NH LeMoore	69	67	88	80	61	84	53	56	65	77	82	79
NH Oak Harbor	67	70	90	87	50	81	53	55	72	68	87	74
NH Twentynine Palms	59	62	81	79	55	82	56	54	66	64	84	73
NMC San Diego	66	58	83	84	62	82	52	53	62	66	84	77
NMCL Pearl Harbor	69	69	88	88	59	80	60	61	74	61	86	78
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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