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Prime Enrollees , West Navy
Customer Service

  2002 2003 2004 TREND*
Benchmark 57 58 62 5
CONUS MHS 51 53 56 5
NAVY 53 55 58 5
WEST 55 56 58 3
West Navy 61 61 60 0
NH Bremerton 58 60 52 -6
NH Camp Pendleton 59 60 67 9
NH LeMoore 59 56 61 2
NH Oak Harbor 58 65 50 -8
NH Twentynine Palms 64 53 55 -8
NMC San Diego 59 62 62 3
NMCL Pearl Harbor 66 67 59 -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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