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Prime Enrollees , West Air Force Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 55 | 54 | 71 | 16 |
| AIR FORCE | 56 | 58 | 74 | 18 |
| WEST | 59 | 57 | 72 | 13 |
| West Air Force | 56 | 60 | 74 | 18 |
| 10th Med Grp-USAF Academy | 56 | 68 | 75 | 19 |
| 15th Med Grp-Hickam | 58 | 59 | 73 | 14 |
| 21st Med Grp-Peterson | *** | *** | 75 | *** |
| 22nd Med Grp-McConnell | 68 | 61 | 78 | 10 |
| 28th Med Grp-Ellsworth | 40 | 53 | 58 | 18 |
| 30th Med Grp-Vandenberg | 65 | 47 | 69 | 4 |
| 341st Med Grp-Malmstrom | 61 | 66 | 73 | 12 |
| 355th Med Grp-Davis Monthan | 60 | 53 | 76 | 17 |
| 366th Med Grp-Mountain Home | 53 | 61 | 79 | 26 |
| 377th Med Grp-Kirtland | 63 | 46 | 68 | 5 |
| 3rd Med Grp-Elmendorf | 56 | 54 | 71 | 15 |
| 509th Med Grp-Whiteman | 62 | 60 | 80 | 18 |
| 55th Med Grp-Offutt | 49 | 51 | 74 | 25 |
| 56th Med Grp-Luke | 59 | 64 | 78 | 19 |
| 5th Med Grp-Minot | *** | *** | *** | *** |
| 60th Med Grp-Travis | 44 | 50 | 75 | 31 |
| 61st Med Squad-Los Angeles | 40 | 63 | 79 | 40 |
| 71st Med Grp-Vance | *** | 54 | 82 | *** |
| 75th Med Grp-Hill | 62 | 63 | 80 | 18 |
| 90th Med Grp-F.E. Warren | 54 | 73 | 78 | 24 |
| 92nd Med Grp-Fairchild | 60 | 71 | 68 | 9 |
| 95th Med Grp-Edwards | 42 | 63 | 82 | 40 |
| 99th Med Grp-O'Callaghan Hosp | 59 | 62 | 73 | 14 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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