Prime Enrollees , West Air Force
Claims Processing
2004
Claims Handled in a Reasonable Time
Claims Handled Correctly
Benchmark
83
86
CONUS MHS
81
82
AIR FORCE
82
84
WEST
82
84
West Air Force
83
85
10th Med Grp-USAF Academy
82
89
15th Med Grp-Hickam
79
88
21st Med Grp-Peterson
81
87
22nd Med Grp-McConnell
89
86
28th Med Grp-Ellsworth
69
70
30th Med Grp-Vandenberg
83
83
341st Med Grp-Malmstrom
95
91
355th Med Grp-Davis Monthan
89
91
366th Med Grp-Mountain Home
83
82
377th Med Grp-Kirtland
83
83
3rd Med Grp-Elmendorf
72
76
509th Med Grp-Whiteman
92
92
55th Med Grp-Offutt
86
88
56th Med Grp-Luke
84
90
5th Med Grp-Minot
88
100
60th Med Grp-Travis
82
80
61st Med Squad-Los Angeles
85
87
71st Med Grp-Vance
91
93
75th Med Grp-Hill
81
83
90th Med Grp-F.E. Warren
80
82
92nd Med Grp-Fairchild
84
89
95th Med Grp-Edwards
89
88
99th Med Grp-O'Callaghan Hosp
82
85
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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